AT&T Store in Paramus offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands, along with various wireless data plans to meet different needs. Customers can choose from prepaid plans with no annual contracts or credit checks, and unlimited data plans that include nationwide 5G service at no extra cost when purchasing new devices. The store is known for its friendly and knowledgeable staff, including employees at the Garden State Mall location who provide excellent customer service. Many reviews highlight the helpfulness and professionalism of staff members like Alina and Daniel D., who explain products clearly and make the process smooth. Customers appreciate the attentive service and the team’s ability to listen and assist effectively. However, some reviews mention issues with billing and sales practices. One customer experienced a surprise increase in their bill after a sales associate misrepresented the inclusion of a tablet line, which led to unexpected charges and an overdraft. This customer warned others to be cautious and attentive when dealing with sales staff, as misinformation can result in billing surprises. Overall, AT&T in Paramus is praised for its wide selection of devices, flexible plans, and friendly, knowledgeable service, though potential customers should stay vigilant about billing details and sales explanations.
Thank you Danny for making my exchange. It was worth the 45 drive to get the phone I wanted.
July 2024
Maria was very helpful and transparent about pricing and deals I could save based on my plan. She helped me save with my trade in as well.
June 2024
I’m impressed of the great service Maria and her manager deliver at the Garden State Mall location. What a team! Not only knowledgeable but also very pleasant.
