The Crate & Barrel store in Paramus, NJ offers a wide range of modern home furnishings and decor, designed to help customers enjoy the moments that matter. The store features high-quality furniture, housewares, cooking utensils, unique home decor, modern lighting, contemporary rugs, and dinnerware sets. It also houses Crate & Kids, where customers can find nursery furniture and toys. Both sections provide free interior design services, as well as curbside pickup, home delivery, and in-store pickup.
Customers consistently praise the store for its friendly and helpful staff. Many mention the kind and attentive service provided by employees such as Karen, Nick, Rick, Chris, Cindy, and Andi. The staff goes out of their way to ensure a positive shopping experience, with some customers describing their service as above and beyond, even earning five-star ratings. The store is well-organized and neatly displayed, making it a pleasure to browse, especially for those interested in decorating their homes.
Even in challenging situations, such as damaged items from a registry, staff members like Cindy demonstrated professionalism and a strong commitment to customer care. Overall, the Paramus Crate & Barrel is known for its welcoming atmosphere, excellent customer service, and quality selection, making it a popular destination for home shopping and design assistance.
I had a wonderful experience yesterday, Chris did an exceptional job to mix and match a gift for my fiancee family visit, I am grateful for his patience and his brilliant coordination between items to construct a gift!
July 2026
Always have a great experience at this location. Customer service is excellent, never feels rushed or urgent. Today, my husband and I worked with Joe to secure our perfect couch. He was incredible!! Very patient and thorough and helped us find exactly what we were looking for. Thanks so much Joe!!!
June 2026
Love, love, love this place. Sharon in design was so helpful. Embarking on a living room refresh and think I may have found what I'm looking for. 😊
