Timberland is a well-established brand known for its commitment to hard work, innovation, and the great outdoors since 1973. The company focuses on sustainability, offering responsibly-sourced clothing and eco-conscious work boots that are tough and durable for outdoor adventures. Customers have praised the Timberland store in Garden State for its excellent service. Shoppers have highlighted the professionalism and helpfulness of the staff, particularly a young man named Geo, who provided informative and patient assistance. Jon, another employee, was also noted for his kindness. Many customers appreciate the high quality of the products, especially the shoes, which offer excellent support for various needs, including flat feet. Timberland is highly recommended for its quality products and friendly service, making it a great choice for both outdoor enthusiasts and those in need of reliable footwear and clothing. Free parking is available for added convenience.
The cashier was really slow and spoke too fast. They also refused to print out a physical return receipt even though I had bought the original item in-store.
January 2026
Great customer service. They opened it for me to make sure everything was correct &, ok. Threw away the extra boxes for me and also my personal extra box i purchased from somewhere else. (above and beyond) Great music too!
December 2025
Uninspired staff. Had to ask for a pair of shoes to try on. The staff member just grunted. I wanted to purchase but the ones I was given were damaged. He painfully got me a new pair.
