UGG Garden State offers a mix of experiences for customers. While the quality of the shoes is highly praised, some shoppers have found the customer service inconsistent. A few reviews mention employees being unhelpful and unresponsive at times, making customers feel ignored. However, others highlight friendly and attentive staff who go out of their way to assist, even during busy hours. The store is noted for being well organized and well stocked. Overall, UGG Garden State has a solid reputation for quality footwear, with customer service experiences varying from robotic to exceptionally helpful.