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10AM - 6PM
243 NJ-10, Whippany
Appliances
“Andrew did a great job getting us the perfect appliances for a new kitchen. So thrilled with everything we got and it was such a better deal than Home Depot for the same appliances!! Big thanks to Andrew!!”
“I wished to express that engaging with Melissa Fernandez has been a remarkable experience. Her prompt replies, dedication, and relentless assistance are highly appreciated.”
“Many thanks to Tom Carrea at the Fairfield showroom for making the process of replacing my appliances a pleasant experience. His years of product knowledge and his installation recommendation was so helpful in making decisions as to what would be best. I am so happy with the outcome. Tom was easy to work with...friendly but very professional, great on follow-up and always available to reach, even on his day off.”
“Needed a thermal fuse for a 90s Whirlpool gas dryer that wouldn't heat up. They had the part, set aside for me when I called, and I had my dryer working again within half and hour. A+.”
“Joe D’s was a pleasure to work with. Fantastic customer service. Adam/Michael helped me with an oven replacement and they were very accommodating when it came to delivery and working around my schedule. Would highly recommend.”
“I would like to take a moment to compliment the team of people who helped me get my kitchen range in time for the holidays.Beginning with John who set my appointment right down to Josuè and the other gentleman who delivered my appliance.I was pleased with the communication, assistance and delivery.I am over the moon. I want to thank them for everything.”
“This review is long overdue.I'm very grateful for Fred's small engine. I have been going there for at least 10 years. Every time I walk in or call, I feel like Norm from Cheers. (Danny) I buy 90 percent of my equipment there. They take the time to explain every detail about the machine, paperwork, and maintenance and answer every question I have. I take all my equipment to get repaired there, and I never had any issues with any repairs. Overall, I highly recommend going there.”
“I wanted a pair of Bose headphones.Young lady named Sarah helped me get what I wanted at a great price . Sarah was professional courteous and friendly. What a great reflection she has on Best Buy . Keep up the great work Sarah .”
“Not sure why I don’t visit them first! I always seem to go to Home Depot or Lowes then end up at Pequannock Appliance for the best deal. I’ve gotten several appliances here and always a great experience! Actually getting another one delivered tomorrow!”
“Long story short: skip the big box stores and go here, you won't regret it... Outstanding family owned business with great pricing and customer service!Long story long: I had an appliance break and needed it same-day. I made the mistake of going to Home Depot and PC Richards first and they didn't have anything in stock and weren't even able to give me a timeline for delivery. I was lucky enough to find Jem on Google... not only did they have a good selection actually on their premises but their pricing was good as well. The customer service was great and I was able to even deal directly with one of the members of the family that owns the business. Where can you really find that these days? The buying process was quick and easy, no pressure, no drama. Zelle, check, or cash is preferred. I don't believe they install but they do deliver to a pretty extensive area. Not the easiest location to find but definitely worth it. Give them a call, support a great local family business!”
“Great on customer service. I was looking for a capacitor for my central air fan unit. I gave them all the information about the part and within minutes I was out of the Ferguson Plumbing Supply. I will definitely be coming back if I need any other Parts”
7AM - 8PM
79 US-46, Montville
Appliances
“The garden center guys that work in the morning have great service! I placed an order online for a few items outside, the order got cancelled (for some reason), and then they went out of their way to check the stock and pull down my cancelled items using a fork truck.”
“I needed appliances and I needed them quickly. My friend recommended I go see Wendy at Ferguson. The customer service was great and most of what I needed was in stock. I highly recommend Ferguson and Wendy!”
“Without a doubt, this is the absolute best Home Depot in the area! The customer service is incredible, and everyone goes out of their way to both provide assistance, as well as resolve issues. I have NEVER encountered a better managed store than Home Depot in Montville.5 Stars!”
“I never write reviews but I had to for this amazing employee named Steve who's awesome! We were 2 women trying to buy a grill and he went above and beyond to help us. Definitely recommend this location, thanks Steve!”
“If you're delivering to the dock make sure you come around the left side as you're facing the building by Extra Space Storage and then blind side back into the dock.”
“One of the best plumbing suppliers in the state. Very helpful people who knows how to help you with your needs and get the job done right away ? so stop by and let them work out things for you ?”
“Ordered cabinets for rental unit. Dealt with Jane Eyre Machado , she was fantastic. Spent time designing and pricing cabinets. Her knowledge was deep and vast about designing and finding the proper kitchen cabinets. Recommend that you see Jane when you need to order cabinets.”
“Have shopped this store for years and have always been satisfied. Recently, I had an excellent customer service experience with Michael who helped me with a gift return when I couldn't get the receipt. He was very helpful and took care of everything so I didn't have to make a return trip. Keep up the great work Michael!”
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“I go to Home Depot every first Saturday of the month. My sons love to do builder workshops. The employee that works here is Jeff. He's very helpful and always has a smell on his face. All you need to do is get there early, it has lots of kids.”