The United States Postal Service at 194 Ward St in Paterson provides reliable mail and package delivery to every residential and business address. Customers appreciate that packages and mail arrive on time and that staff are always patient and kind when assisting in person. However, long lines are common, sometimes causing delays despite the employees' efforts to move the line quickly. The staff generally remains polite, even near closing time. A few customers find the wait times too long, especially since this is the only postal office in Paterson. Some customers also express confusion about the package delivery process, noting delays and tracking inconsistencies between distribution centers. Overall, USPS offers good service with dedicated employees, but wait times and occasional misunderstandings about delivery timelines can be frustrating.
Very disappointed with the delivery I received today at 4:01pm Februarys 2 2025 I left a note on the door and asked for them to ring the doorbell and they just left the package on my door step and ignored what I instructed for them to do of not ringing the doorbell I will making a complaint very soon poor service!
January 2025
I live in 144 fair street in Paterson and they are not leaving my mail important mail In my mail the just place it out the mail and in other mail box
January 2025
I shouldn’t have to keep looking in nobody’s else mail box for MY MAIL and our names are on the mail box..