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“I went to this Verizon location last Friday and it was over all a great experience . AJ was the one that assisted me. He was so patient, answered all my questions and got me in and out of there quickly. I will definitely return to this location and ask for AJ anytime I need any thing from Verizon.”
“I want to acknowledge the amazing customer service of Brooke, they did such a great job in helping me and going the extra mile and trying to sort out a problem I was having”
“Mark was so helpful and made my experience amazing! He knew exactly what I needed and was super friendly. I’ll definitely come back to this store because of my experience!!”
“I need to come on and share a quick story about how much associate Jovanni helped me. I got a new iPhone and transferred from ATT to Verizon-I was having such a hard time getting all of my info transferred over. Multiple calls to apple support, and att customer service left me so frustrated. I walked into the store one night, and Jovanni was the only one who figured out the problem. He was patient with me and even went to battle for me with a difficult ATT rep who was trying to make the process more difficult. That man knows what hes doing!”
“Brandon Blackiston at Verizon Sewell NJ location & Kelly a Verizon customer service helped me with my mobile problem to the point where I am very pleased. Come to Verizon Sewell for Verizon needs including excellent customer service and as far as Kelly, she should be given high praise for helping solve a problem with my phone service. Thanks much Brandon & Kelly !!”
“Eric, the store manager, was incredibly helpful. There was an issue with my bill where I was being overcharged, snd he not only fixed it going forward, but also credited to my account the overcharged amount from the previous two months.”
“I had an amazing experience at the T-Mobile store on Island Avenue! Al, the manager, along with Richard and Lapre, went above and beyond to help us with our account, line transfer, and activation. They were fast, professional, and incredibly efficient throughout the entire process, the store was clean, organized and well stocked. Al made sure everything was handled smoothly, and his leadership was evident in how well the team worked together. Richard was very knowledgeable and took the time to explain every step to us. Lapre provided excellent customer service, ensuring we felt comfortable and confident with our new devices. The entire process was seamless, and we left the store completely satisfied. I highly recommend this location for top-notch service!”
“Anthony was a huge help to us. He has been very patient and helpful through our transfer process from ATT. He is extremely knowledgeable and was able to answer all questions and help with trouble shooting.”
“Alfonso was very helpfull with all the questios I had, and resolved my issue that the other T mobile place didnt. Got great orientation and advice have new phone that I needed. Thank you guys”
“One of the best experiences I’ve had at T-Mobile. Rob was one of the best representatives I’ve worked with. Had to get back to work and he told me I could leave my phones with him for the transfer and had it done before I got out and all set up. Thank you Rob, give him a raise!”
“Exceptional Service from Darnell at Xfinity Comcast, Havertown
I wanted to take a moment to express my gratitude for the outstanding service I received from Darnell at the Xfinity Comcast store in Havertown. He truly saved the day!
Darnell possesses excellent customer service skills and is an attentive listener. Three weeks ago, I purchased a new TV and struggled to connect it to cable. My experience with customer service over the phone was challenging, so I decided to visit the store. Upon my arrival, Darnell greeted me with a warm smile and noticed that I was a bit upset. He calmly reassured me and took the time to explain and demonstrate exactly what I needed to do to pair my TV with the cable service.
Thanks to his guidance, my husband and I were able to successfully make the connection, and we were thrilled when it finally worked! I truly appreciate Darnell’s hard work and dedication to helping customers. His efforts did not go unnoticed and are greatly appreciated!
Thank you, Darnell!”
“So had the honor of dealing chris he is such a delight i am somewhat new to the smart phones and last monday chris sat down with me and went over every detail and every aspect of how the phone works. This is the kinda of people atnt needs to keep around. Thank you again chris
Ps i let all my friends and family know”
“Just upgraded my phone here yesterday and the customer service I received was above and beyond anything I can imagine. Even with my ID expired just recently the worker here went out of her way to help me not just get my upgrade to a new phone she also helped me when I forgot my pin. I've been with T-Mobile for over 20 years since they were pcs-one. I will continue to go with T-Mobile in the years to come because they have the absolute best customer service I've had among carriers.”
“Wonderful customer service. They store manager is very nice and polite.he gave me very good deal. Always help me. I bought three phone family line. We are very happy.”
“So much to share about thee most pleasant experience at T-Mobile….First, I got there 10 minutes before they opened to ensure that I’d be one of the first customers. That said, Lindsi was my point of contact and she was SUPER amazing! She was PLEASANT, said good morning, greeted me with a smile and the experience was amazing! I’m not tech savvy by any means long shot! She was patient and guided me through the process of getting things done! In addition, she engaged me with interesting conversation while we waiting for my phone to back up/transfer phone, etc! This young lady is very personable and intelligent! Keep her around! The best 2 hours ever spent somewhere that I dreaded initially (time wise) IT was well worth every minute! Also, shot out to the other workers as well! They were polite and pleasant!”
“Went today to add my mother to my plan. Her previous provider gave us a lot of trouble but Ciantera handled it like a pro & even called at the end of the day to make sure there were no further problems. Much appreciated!”
“I had to go and get service yesterday. Ebony and Rocco were absolutely fantastic. Very patient and really delivered on the experience I was hoping for coming in. They helped us port numbers and get setup with the best plan for our budget. I would HIGHLY recommend stopping in to see them if you're considering Verizon! Thank you for the superb service!”
“Brian T. could not have been more helpful getting our account and phones setup. We had to port over a number from another carrier, upgrade a phone, and set up home internet. Brian was able to clearly explain all expected payments and knew how to handle all issues. He was patient through the whole process even when it was past closing time Brian stayed late to help us wrap everything up.”
“#1 T-Mobile store in PA! Jib the manager gave us a full breakdown and did all the math in front of us and was super transparent about all charges! Highly reccomend this store!”
“Tayshee delivered the most professional and smooth service we’ve ever experienced regarding phone service. My wife and I were astounded at how quickly and smoothly she addressed and solved multiple issues. A1 service.”
“Went to store today after having a nightmare switching to T-mobile online. Had the pleasure of dealing with Lisa in the store today. I couldn’t be more pleased with her kindness and patience to fix the issue. Took 2 hours to straighten it all out but she did it! Can’t thank her enough!”
“I had an amazing experience at the T-Mobile store. Mont and Bryiant were incredibly helpful in getting my mom a new account and iPhone. They patiently answered all our questions and made the entire transaction smooth and easy! I definitely recommend anyone looking for new T-Mobile service to check them out!”
“Two days ago I signed up again with TMobile in person at a different location over in Rittenhouse. The experience was confusing at best. I wanted a single line with the new Google Pixel for personal use. I left with the phone but with a different phone number and the printer was down so I didn't get a copy of everything but was told to take a picture of the screen for reference. I spent the past two days online and over the phone trying to figure out what the issue was as to why my number wasn't transferring.
I stopped in at this location inside the Fashion District and was helped right away. The rep who helped (I'm terrible with names, so I apologize in advance ?) was Jaris. We sat down and he got to work. Come to find out I was signed up for TWO lines and it was a BUSINESS account on top of that.
Both of us surprised and confused as to how that all went down he took the time, spoke to a couple reps, broke everything thing down for me and was making sure everything was in tip top shape and corrected before I left.
Should have just come here the first time.”
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“Adam (the store owner) goes above and beyond with customer service. Service was fast and friendly, Adam is knowledgeable about the devices, and it’s very clear that he cares about his customers and his business. I was having an issue with my new phone (which wasn’t an issue at all, I’m just dumb) and he stayed late at the store waiting for me to return and help because he knew I needed the phone for work. Would absolutely come back here and would recommend anyone looking for a new phone to do the same!”