Home Improvements in Phillipsburg, NJ

“I needed window screen replacements and could not get the assistance I needed until trying the window department at this Home Depot. The manager was knowledgeable and accommodating and went above and beyond to meet my needs. The service rep who assisted me with the screen repair was also amazing. I tried four stores and various online business and not one of them could assist me with my screen replacements. This Home Depot, and especially the window department, will be the one I shop at when needed even though there are stores closer to my home. One more thing worth mentioning ... I fully expected to look around and wait for a sales rep as I have at every store I previously visited. If you have ever felt like the service rep who finally arrives is doing you a favor just being there and is a bit annoyed with your lack of repair knowledge then you get what I'm saying. Not at this Home Depot in the window department. A+ "old school" service that saved me time and a lot of money.”

“We had such a pleasant experience at this Home Depot today. The person that helped us with an order, questions and locating products went out of his way to make sure we were happy and satisfied. It was very much appreciated. A++”

“5 Stars
Exceptional customer service from Tomesha and Austin.
After a frustrating experience at the East Stroudsburg Lowe's location, I decided to give Lowe's another chance at the Phillipsburg store. I'm glad I did. From the moment I walked in, the level of customer service was night and day.
Associate Austin helped me locate exactly what I needed and answered all my questions patiently and professionally. Tomesha handled the transaction efficiently and with genuine care. Even better, both went above and beyond by helping me load my truck with my purchases—something I didn't expect and truly appreciated.
This is what customer service should look like. Tomesha and Austin clearly understand Lowe's commitment to their customers and represent the company well. They restored my confidence in Lowe's as a place to shop.
All of my future Lowe's shopping will be at the Phillipsburg location. Thank you, Tomesha and Austin, for showing me what professional, attentive service looks like.”