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“? **Excellent Post Office Experience!** ?
I had the most delightful visit to this post office, thanks to Anthony! His warm and friendly demeanor made the experience truly memorable. He went above and beyond to help us set up a passport for our newborn, even taking the passport photos with such care. Anthony’s jolly attitude and exceptional customer service made the process smooth and stress-free. Highly recommend this post office for its outstanding service!”
“Never thought I’d review a post office but the people who work here are honestly so nice and helpful!! I’ve been to sooo many post offices where the workers seem so mean and disgruntled but I always leave this post office smiling :)”
“Never an issue for the past couple of years. Friendly and helpful as opposed to the horrible Hillsborough Branch. However once I went and it was closed for lunch because there was only 1 person working and her boss told her not to put a note on the door. So i can't give it 5 stars.”
“The 5 stars are mostly for the friendly, professional, engaging postal service worker, Fawn. We absolutely love Fawn. She is always so pleasant and polite. She is efficient and so helpful. She makes our family's experience at this location such a pleasure. We greatly appreciate her warmth, kindness, and genuine spirit. Thank you, Fawn, for making our trips to the US post office such a delight.”
“Love this place! The staff members are great. They have premium services for mailboxes like keeping a signature on file for packages, street address. Would recommend to a friend. No complaints.”
“I always enjoy coming to this post office. The clerks are always so friendly and fun! I think I’ve met them all but the most recent only comes up on my receipt at clerk #11. Thank you Clerk #11 for your courteous and kind help!”
“My son and I just did our passport applications here. We worked with Rita, who was very nice, patient and knowledgeable. It all went smoothly and it was a very good experience.”
“For a small post office I would say it is efficient, friendly, employees are very knowledgeable. I actually drive past my post office and go a few more miles to BelleMead post office just for smiles and the friendly employees.”
“Bound Brook Post Office on Mountain is very good -- longer hours on Saturday which is helpful. Parking is a bit of a challenge, but the service at this office is very good.”
“I drive out of my way to use the Bedminster Post Office. They are open late on Saturdays and the staff (especially Diane) are always very helpful and friendly. My favorite post office in the area!”
“Have never had any problems with this post office.I really like the automated walk up machine which you can print stamps from. It also has a scale for you to weigh a package and print postage from. If you're tech savvy, it can be faster than waiting in line.They have 4 outside mail boxes you can drop off letters at (two of which are drive up which is great). If you have a smaller package which already has postage, there is a drop bin inside that you can quickly use and get out fast (there is a size limit, probably the size of a small toaster oven).They have the standard USPS packing materials, as well as greeting cards and even some gift cards. Pretty handy if you're in a pinch.”
“Got myself and my daughters' passports done at this location last Friday. The associate who helped us did a fantastic job getting the applications organized, passport photos taken, and payment done all while helping walk-in customers with their parcels. I really appreciated her efficiency.”
“UPDATE 2023: Runs efficiently now! Small but serviceable, and the postal persons are friendly and professional! Thank goodness ; )PREVIOUSLY: Very very slow. Inefficient, not at all friendly nor responsive on a personal level. Too bad! I've been to post offices that are Great! This one is tiny and crabby -the entire atmosphere is Crabby & neighbors have said the same. Unpleasant, too bad!”
“This post office is always very professional ?. I applaud them for dealing with some unruly customers who gets frustrated when they are being told what needs to done for their transactions. I never experienced a problem with the employee their they all displayed most respect. Thank you for assistance me in business at the post office. You are well needed and most appreciated!”
“Despite all the other negative reviews about passport appointments, my appointment in January was pretty smooth and fine. BE PREPARED TO WAIT A WHILE. I had to wait 10-15 mins for the passport agent to attend to me. DON’T BOOK HERE IF YOU ARE ON A TIMED SCHEDULE. Come at a free time because they do take their sweet time. The passport agent is pretty nonchalant and he worked with his airpods in so.. don’t come here if you’re sensitive about that. Overall, I got my passport done easy in less than an hour here including a picture done for ID.”
“I see all the negative reviews, but I have to say I had an outstanding experience (btw - why in many of the negative reviews do people feel a need to call out someone by race? No one wrote the “white” girl or guy. It’s always black or dark-skinned. I’m Caucasian & I find this to be disturbing.) First - someone actually answered the phone! I was so grateful for that. I live in FL now & you will not find 1 area Post Office that will answer the phone. The phone just rings & rings until it cuts you off… over & over again. You have no choice but to call the Federal number & good luck with getting to the Post Office you need to speak with. Second - with that said, I had the great pleasure of speaking to Melinda. She is an outstanding representative of great customer service. Yes, in the USPS. She was helpful, kind, professional, efficient & understood exactly what my request was about. Yes, some of the negative reviews state that the USPS worker is on the phone - guess what? That employee is doing their job, not flitting around on a personal call. There are customers who do call in for assistance & these employees must address the concern, question, or request. Thank you for answering the phone, Melinda. I am grateful for your help & for correcting the mailing error I made all the way from FL to NJ. Excellent customer service and I wish I had somewhere to commend her on the USPS site. She deserves to be recognized for helping a customer to the extent that she did, in a timely & professional manner. btw - rude, disinterested, tone, not being helpful are subjective complaints. Sometimes an employee is doing the job within the constraints of Postal guidelines and they cannot deviate from that, no matter how many times you ask.”
“Good service.
The delivery woman Shannon Rt 9 is very responsible in her job. She came to knock our office door and reminded us the mail box was full. Next day she sent full basket of those mails to us.”
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“Shoutout to the ladies who work there! I didn’t catch their name but they helped me with the passport process and they were very patient with me as I had no idea what I was doing. I went to south bound brook, Somerville, bridgewater, they were all extremely rude. Raritan was great ????”