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“First time I came to Extra Space Storage at this location and I gotta say that the lady at the front desk, her name is Luz, she was so kind and explained everything to me very clearly. I will definitely recommend my friends and family to come to this storage location.”
“Marisol was way more than professional. I was eager to obtain the information I needed but she was very calm, courteous and respectful. Very professional and that made me feel good knowing she was listening to me needs. She went above and beyond and got me exactly what I needed. A bad day turned good.”
“The storage is great, very clean and spacious. Totally worth its price and the office is very helpful. Warm welcome as well as Justin explained me everything and showed how to find my space.”
“After some shopping around, this was probably the cleanest storage facility I’ve ever seen. I had the pleasure of getting helped out by Dave. He was very kind and happily answered all my questions, even gave me a small tour to see what unit may work best for what I need. If the cleanliness wasn’t enough to sell me, the caring staff certainly was. Makes the moving process a little easier, 10/10”
“Store Manager Brandon T. provided exceptional service and went above and beyond to help me with my storage needs. He took the time to understand my situation, recommended the best options, and ensured I was completely satisfied with my choice. His friendly demeanor, patience, and professionalism made the entire experience seamless and stress-free. Brandon’s dedication to excellent customer service is truly impressive, and I left feeling confident and well taken care of. I highly recommend working with Brandon T. for anyone in need of storage solutions.”
“Riaz and Gregory were both very very helpful with my move in and explained/answered all of my questions thoroughly and in great detail. They were both very respectful and this property is in good shape.”
“Sharina needs to be the prompted. The way she just handled not one but 3 phone calls while still attending and getting me set up. It was like watching great movie staring yourself. Thank you so much Ms Sharina, and keep that beautiful smile shining mama ?”
9:30AM - 6PM
359 Wales Ave, Bronx
Self Storage
“Let me start by saying—this has to be the best Extra Space Storage in NYC, maybe even the best storage facility in the city, period. The facility is spotless. I didn’t see a single rat dropping, no roach, nothing—and for me, that’s incredibly important. Cleanliness is clearly a priority here, and it shows. The entire place is extremely well maintained, even the bathroom, which is rare when it comes to storage facilities. When I arrived to store my belongings, I realized I had overlooked an important detail: my items needed to be kept in a climate-controlled environment, and unfortunately, this location doesn’t offer that. I had a bit of a meltdown—but Justin, the store manager, was incredibly kind and accommodating. He listened to my concerns (and frustration with myself), reassured me that we’d find a solution—and we did. Moving is stressful enough, so I deeply appreciated the time and attention both Justin and Asia gave me. They went out of their way to make sure I felt comfortable and supported during the process.I've stored at several places before, and this one stands out because the staff genuinely care about what they do. The level of customer service here is exceptional. I sincerely hope upper management and corporate take notice—Justin and Asia deserve recognition for the superb job they’re doing. PS - See attached pics of the unit I chose. My unit was a 10 x 10…. Bigger than I needed”
“I am so happy with my service at Extra Space Storage. Louis is very knowledgeable and informative. Any questions I may have are answered immediately. Louis makes sure that his customers her satisfied with their choice in unit and service. I hope he gets a promotion for all his hard work ??
Lesly”
9:30AM - 6PM
601 E 137th St, Bronx
Self Storage
“Highly recommend coming to this location solely for Justin and Raquel’s customer service ! I came yesterday to stop by and ask a million questions, as ive been searching for a storage unit and they sold me ! Everything was super easy and its even less than 5 min away from me ! They are both extremely nice and helpful and Im extremely grateful , thank you !”
“This place has convenient and easy-to-get-to storage spaces of all sizes. And my experience of staff members Byron and Daniel is EXEMPLARY. They are helpful, respectful, they explain things...
I had to move a booth and change it out of a former employee of my company and, although documentation was required, they made it clear and easy what to do.
All goes well here and I am a seriously satisfied customer. Thanks guys!”
“Louie was a very helpful and informative. We moved from another Extra Space facility and he gave us info that the other business did not give which again was very helpful!”
“I’ve been searching for some storage units for a couple weeks now and it’s been tough but Nick made it easy for me. Beautiful brand new facility, great temperature and great staff. Nick was extremely helpful and nice throughout the whole transaction. Best storage units in the area for sure.”
9:30AM - 6PM
625 Grand Ave, Ridgefield
Self Storage
“Great storage facility. It is clean, quiet and safe. I have been there alone and feel safe. The staff is very helpful and personable on the phone and have assisted with great attention to both logistical issues and billing questions. . I have had my things there during two huge floods/storms and nothing was damaged.”
“The staff was very helpful showing and explaining each size unit and giving me the prices and options that were available. Tanya and Jeanette were amazing today!!!”
“Storege places very nice people never had a problem . Workers there are very helpful to us as old people and caring for your stuff and containers. I appreciate them a lot. I wish more. Storege will be like them. They do the best they can that you always clean. The floors are always nice and shiny. You could go to every locker everywhere and everything is nice and clean Now as you know the other people who take advantage of them, but they always maintain their call and let them know the policy. I have my Storege for my mother there and I am very happy. They remind me if I forget they work with me if I’m going to problems but they always there for me and this is what I like About their storage . We need more people like them. It’s been quite a while. I’ve been with them and I’m very happy. Personally, I’m not related to them. I do not know them but the vibes they have a very positive towards myself and my mom. And God bless him”
“Orlando Groves is a one-man army regarded individual in the customer service industry, whose exceptional approach to customer satisfaction has garnered positive feedback from numerous individuals. As a professional in this field, I am particularly impressed by Groves’s compassionate and focused demeanor, which enables him to provide exceptional customer experiences. Many of my colleagues and I have personally benefited from Groves’s services, and I strongly recommend that readers of this review consider seeking his assistance to experience firsthand his commitment to fairness and friendliness in all customer interactions.”
“Eileen Is an awesome Manager and was just terrific at helping to keep our process efficient and effortless. She is always attentive to our needs and provides helpful input to help us resolve any issues we have. The facility is spotless no doubt because of the attention she gives to ensure that the facility remains in perfect working order. We highly Recommend this facility to all those looking for storage space.”
“This review is FOR Mr Francis & Mr Francis's only! He's literally the BEST employee I've come across in any establishment thus far. His professionalism is out of this world he communicates well & he means well. He makes sure you're comfortable, you understand the process & then some. He's a light i look forward to seeing when I come into my storage unit. As long as Francis is working here at cubesmart, my belongings will stay here :)”
“I was in the process of shopping around, and between all the extra spaces in the area, this one is by far my favorite. The staff is so funny and eager to help. Way to go Cassandra!!”
9:30AM - 6PM
3330 Broadway, New York
Self Storage
“Robby was very helpful with answering my questions. Great service and very knowledgeable. Shopping around for when my son moves to NYC and definitely will be back to one of the Harlem locations!”
“Shannon is amazing, she made everything easy and explained everything very thoroughly. She went above and beyond for us and I am very happy to be in a storage facility with a caring employee. Thank you. I would give 10+ stars”
“Just started storing there, great clean units, climate controlled, office staff Mark so friendly and super helpful! Move in day was a breeze! Great value when you book online!”
“The most amazing experience I've had at a storage facility. Peta is very helpful with all your needs. All the employees are easy to talk to and are very knowledgeable.”
“I have been with Extra Space Storage for many years now. It’s a great place to store your memories! All the things you want to keep and pass down but don’t want cluttering your living space. The Edgewater location is very well kept and secure in my opinion. Also I love the staff. They are helpful and really genuine people. Highly recommend Extra Space Storage in Edgewater, NJ for your storing needs!!”
“We had a small storage room for about 4 years with Extra Space Storage in Westwood, NJ and we have no complains! The office employees were always so helpful, friendly and attentive. We moved out this past week and even the move out process was a breeze. A special thank you to Andrew for working with us on such short notice. I will def return to this location :)”
9:30AM - 6PM
104 US-46, Lodi
Self Storage
“Grounds are clean, elevator always works, and has easy access to your unit. During peek times dollies are unavailable. Promotional rate is great but gets expensive when it's over. Office staff are friendly.”
“Andy was an absolutely pleasure to work with! He went above and beyond in customer experience and the next time we need a storage unit, we will book here. 6 out of 5 stars!”
“Tom at Extra Space Storage in Fair Lawn is an absolutely incredibly associate. He made my move into my new unit completely seamless and stress free. Had he not been able to assist me, I would have never made this happen today. Thank you, Tom!!!!”
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“This is my first time renting a storage space, so far my experience has been very good due in part to Jennifer Rodriguez. She was so kind, professional and extremely helpful.”