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“The staff was extremely friendly, approachable, and willing to assist with all my questions and purchase today! Although they didnt have more choices for the designs i liked, the overall customer experience was satisfactory! 10/10 experience!”
“This store was great! The employee at the counter was great! Asian woman. It had brands my picky HS son liked surprisingly, and on sale. Pleasantly surprised. He likes more than Macys.”
“Love shopping at the Nordstrom rack. There are Always some fun hidden surprise or another waiting inside. It could be a cute pair of new sandals or a bathing suit to go surfing in the morning. All in all I love coping here and never really leave Sapporo Ted. Also good for last minute night out needs for the hubby too!!”
“I Went to the one in Paramus and I turned around and walked out. Don’t ask. It’s a waist of your time going there.
Lucky for me I bumped into a sales person that worked at the Rockaway location.
No comparison - the layout is perfect
The staff is so helpful . She was so right about this location
George helped me find the right sneaker that I can work out in and walk backwards on the treadmill without hurting the front of my feet
I’m a hokas girl and I couldn’t pass up on getting 2 pairs”
“Sakila did an amazing job I placed an order online and it was not ready I should have waited for the email. She went out of her way to walk me to the department help find the merchandise and make sure it got processed right away!! In an age where its very easy to say no you have to wait nothing we can do, she took the extra step to satisfy a customer she needs to be commended for her amazing customer service.”
“First I want to say Carolyn is such an amazing person and a perfect example of what great customer service is all about. She was super friendly and attentive to what I was looking for. What a wonderful asset she is to the Vans Rockaway location. Thank you Carolyn!!!!”
“Stopped by the store today to upgrade some of my work attire. I CAN NOT express enough on how helpful Edward, Bridget, and Sam were. It was almost like have three personal stylists. They had great recommendations and were honest with their opinion which made me truly trust them. Best part was when I got home my wife agreed with all their choices!!! I’m looking the best I’ve ever have!!! Definitely will be back soon!!”
“I had such a great experience shopping today thanks to Erianna! She was super friendly, patient, and really knew how to help without being pushy. She helped me find the right sizes, gave honest opinions, and made the whole process way easier. You can tell she actually cares about customers and loves what she does.”
“Stopped in Saturday 3/14 to look for a specific gshock. Just wanted to say I appreciate the shorter girl and tall guy who tried to see if they could order it. It’s not even about the watch I was looking for. They were just great people. They seemed happy which you don’t see a lot of lately. Sorry I don’t know your names, but if anyone sees this and knows them, let them know. Thanks again.”
“The only thing is that Security should be present by Red Robin’s and Chipotle restaurants!!! Cars are always parked in front of the NJT bus stop, blocking the way out!!! That’s why the parking lot is for, isn’t it?”
“Christie and Debbie provided phenomenal service today when I was looking for a suit for an upcoming work function. All I did was picked a couple of pieces and Christie picked the rest of the combinations and style. I was blown away by the service. I've never had a personalized service like that. I highly recommend this store!”
“WOW! My absolute new FAV Macy’s location and my first Backstage store shopping experience!
Warmest store staff of anyplace I’ve ever shopped!! Exceptional sales service—shout out to Juana—she outfitted me with optimal recommendations and I was able to buy several mix and max outfits for my new job and for leisure!!!! Fantastic quality clothing—also generous selection of overstock from Macy’s brand stores.
Because of the sinkhole issues on route 80 I had avoided the mall for quite some time BUT the great news is that I was able to reach the mall heading west at exit 35A before the highway is closed!
I’m so happy I did! So worth the drive!!!! Shout out to the friendly staff in all the departments I walked by it’s so nice to be warmly greeted! I also had the pleasure of meeting the store manager pictured here with permission to post granted! ?
Can’t wait to go back to this location as it is now my absolute favorite store and shopping experience!
I found this beautiful Anne Klein dress and it’s for a Fall wedding in October. It’s stunning, comfortable, elegant, velvet and was in the Last Act section. ? tremendous sale!
My tip is if you find it…buy it! If you don’t it’s likely to be bought by someone else before you can make it back to the store again.
(Loved my experience so much I just went back yesterday!)”
“i can't believe i just started buying clothes from here! i recently went back to school shopping with my daughter and she bought so many cute clothes! she bought a sweater, 2 pairs of jean shorts, and sweat shorts. they are so cute and i am definitely going to buy more clothes here!”
“I had a fantastic experience at Aerie thanks to Jaz! She took the time to properly measure me & helped me find the correct bra size, which made such a difference. Jaz was kind, professional and made the whole fitting process super comfortable. She really listened to what I needed and guided me through different styles that would work best for me. It's rare to find someone so attentive & knowledgeable. If you need help with sizing or just want a stress-free shopping experience, definitely ask for Jaz!”
“I had such a good experience shopping here with my sister today. Sol and Kayla were both so friendly and genuinely took the time to help us. It's hard to find people who make shopping feel easy, but they really did. We left with everything we needed for our vacation and couldn't be happier. we’ll definitely be back!!”
“Went shopping at this location today and the staff were so incredibly helpful! They assisted my daughters in putting together outfits and helped them to find a style of jeans which worked for them. Such a great experience at the store, the workers were so nice”
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“Overall great experience when I came here to shop yesterday. First off, the t-shirt selection is awesome and the buy 1 get 2 free is a great deal. The material that each t shirt is made out of is very nice and feels comfortable.
The cashier was very kind, professional and bagged my items very quickly. She also sold me on singing up for rewards. I will be coming back to this location or other locations multiple times in the future. Great job!”