9:30AM - 9:30PM
426 US-46, Rockaway
Department Stores
“A bit disorganized in men's clothing with a poor apartment. I worked 20 years in retail and off-price merchandising can be tough as stories break down. Home Goods and women's shoes were full of options and did not disappoint. We dropped over $200.”
“This store was great! The employee at the counter was great! Asian woman. It had brands my picky HS son liked surprisingly, and on sale. Pleasantly surprised. He likes more than Macys.”
“Love shopping at the Nordstrom rack. There are Always some fun hidden surprise or another waiting inside. It could be a cute pair of new sandals or a bathing suit to go surfing in the morning. All in all I love coping here and never really leave Sapporo Ted. Also good for last minute night out needs for the hubby too!!”
“Although the Macy’s at Rockaway is smaller compared to other malls, the store has a great product line, and the staff here makes the experience wonderful. I was dress shopping and was not sure where the dresses were located. I asked a staff member, Antoinette, and she stopped what she was doing and walked me over to the section. While trying on dresses, staff members would go into the fitting room to see if anyone needed help or a different size. A staff member, Bethann, was so kind and helpful, asking me how it went, having me show her the dress I liked most, and checking pricing for me. She even pulled in a manager, James, who was also kind and helpful, because there was some confusion about pricing. The store didn’t have my size, and Bethann helped me get the dress that I liked the most and have it sent to my home in time for a wedding I am attending. I am so grateful to the wonderful staff there.”
“The only thing is that Security should be present by Red Robin’s and Chipotle restaurants!!! Cars are always parked in front of the NJT bus stop, blocking the way out!!! That’s why the parking lot is for, isn’t it?”
“Mariah was totally amazing !!! I just had to share my amazing experience at the Guess store! From the moment I walked in, I felt welcomed, and that's all thanks to Mariah. Seriously, she's a total rockstar when it comes to customer service. I was kind of overwhelmed by all the choices, but Mariah immediately put me at ease.
She took the time to really listen to what I was looking for, I needed a new bag that could work for both school and going out, something stylish but also practical. Mariah totally got it! She showed me a bunch of different options, explaining the features of each bag and even giving me tips on how to style them. I was so impressed with her knowledge of the products.
What really stood out was that Mariah wasn't pushy at all. She genuinely wanted to help me find the perfect bag, and she went above and beyond to make sure I was happy. She even helped me compare a couple of different bags, pointing out the pros and cons of each. I ended up choosing a gorgeous crossbody bag that I absolutely love!
But it wasn't just about finding the right bag. Mariah made the whole shopping experience fun and enjoyable. We chatted about fashion trends, and she gave me some great styling advice. It felt like I was shopping with a friend!
The rest of the staff at the Guess store were also super friendly and helpful. You can tell they really care about their customers. The store itself was clean and well-organized, making it easy to browse.
Overall, I had an amazing experience at the Guess store, and it's all thanks to Mariah's exceptional customer service. If you're looking for a great shopping experience, I highly recommend visiting this store and asking for Mariah. You won't be disappointed! She's a true asset to the Guess team, and she deserves all the recognition for her outstanding work. Thanks, Mariah, for making my day!”
“WOW! My absolute new FAV Macy’s location and my first Backstage store shopping experience!
Warmest store staff of anyplace I’ve ever shopped!! Exceptional sales service—shout out to Juana—she outfitted me with optimal recommendations and I was able to buy several mix and max outfits for my new job and for leisure!!!! Fantastic quality clothing—also generous selection of overstock from Macy’s brand stores.
Because of the sinkhole issues on route 80 I had avoided the mall for quite some time BUT the great news is that I was able to reach the mall heading west at exit 35A before the highway is closed!
I’m so happy I did! So worth the drive!!!! Shout out to the friendly staff in all the departments I walked by it’s so nice to be warmly greeted! I also had the pleasure of meeting the store manager pictured here with permission to post granted! ?
Can’t wait to go back to this location as it is now my absolute favorite store and shopping experience!
I found this beautiful Anne Klein dress and it’s for a Fall wedding in October. It’s stunning, comfortable, elegant, velvet and was in the Last Act section. ? tremendous sale!
My tip is if you find it…buy it! If you don’t it’s likely to be bought by someone else before you can make it back to the store again.
(Loved my experience so much I just went back yesterday!)”
“Erika the cashier is such an angel from heaven 👼 nothing but love for people who make the simple things in life so pleasant and enjoyable! Erika, you are my rock 🤘”
“The technician was very professional and proficient. He checked all parts to make sure the dishwasher worked.very personable and friendly. I’m so happy.”