Verizon offers mobile, 5G home internet, and business services. Customers can visit the store or go online to schedule appointments, place orders for in-store pickup with free two-day shipping, or use express lockers. Reviews highlight excellent in-store experiences where staff provide great service, are professional, knowledgeable, patient, and friendly. Employees take time to walk customers through options, help set up new phone lines and plans, answer all questions in simple terms without confusing technical lingo, and resolve complex issues like overcharges. Customers report getting the best phone for their needs, multiple devices at a great discount, and having everything set up quickly, making for a pleasant and unexpected experience. Many express gratitude and state they will only do business with this store moving forward.
Sean was very helpful and spent a lot of time trying to help us resolve our issue. Thanks Sean!
May 2025
Needed to upgrade my elderly mother's phone. Sean took the time to walk us thru options and got the best phone understanding her limitations financially and technically.
April 2025
The store helped me fix an overcharge mistake that Verizon Customer Service failed to help me with over the phone twice. Thanks to the store manager, Steve for helping me resolve this issue and getting refunded over $1,000 for the complex issue and overcharges. Only doing business in this store moving forward.
