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10AM - 8PM
241 NJ-10 E, Succasunna
Mobile Phones
10AM - 8PM
157 US-206, Chester
Mobile Phones
“Gabe and Bobby and Joe the best employees they deserve a shoutout🔥🔥🔥 Great service and they find a way to trouble shoot everything. Also they’re just really nice and especially after a long day it’s a relief 😮💨”
“I had an absolutely amazing customer service experience thanks to Cindy. My phone service wasn’t working with another provider, and I was completely stuck without access to maps. I just happened to pass by the store while driving and hoped someone there might be able to help.
Cindy went above and beyond. She took the time to patiently help me figure out how to download a map on my phone so I could navigate without service. She was incredibly kind and knowledgeable. Without her, I truly would not have been able to get home.
Thank you so much, Cindy, for your kindness, patience, and expertise. The world needs more people like you! ⭐⭐⭐⭐⭐”
“Marcella was excellent. She was extremely knowledgeable and helpful, and was able to assist me when customer service, along with another store in Dover on Route 46 was unable and unwilling to help me.”
“I came very angry because the lady from the other boost store blocked my account and needed my same number but here it turns out that they didn't give me any problems, the girl helped me very kindly Raquel, thank you for your kind attention”
“They fixed everything, and Jeremy the Assistant Manager is a great sport. He took care of everything and took less than an hour to undo everything Hackettstown did and Rockaways mess up.”
“I went to the AT&T store in Ledgewood over the weekend. I cannot tell you enough about the wonderful and positive experience I had. A young gentleman named Carlos was amazing. Even though the store had people waiting, Carlos took his time and made me feel as if I was the only person in the store. He gave a polite nod to the other customers and told them he would be there as soon as he could.
He let me know the ins and outs of the phone. He was clear about how much everything would cost and pulled up my bill to show me the impact of my new phone.
Not being tech-savvy at all, Carlos walked me through the setup and the information I needed.
If anyone is interested in getting a new phone and want the best experience ever I would go see Carlos.”
“It's rare that I write reviews, but the experience I had at this particular T-Mobile store shook me out of my apathy. The service rep wrangled with corporate to get me a new iPhone with a trade in for my 2 year old Pixel 8. On a follow up visit I had great service with another rep. Highly, highly recommended visit if you need service from humans before the AI overlords take over.”
“Had a awesome experience. Luis was very helpful and professional. He made the transition from Verizon to T mobile very easy. The customer service so far has been excellent. Highly recommend.”
“The service is spectacular, the girl who serves there is Maggie, I think her name is super incredible, the attention is so polite and formal, she is great, highly recommended.”
“Dear Mr Manager, Rockaway Store, NJ I'm the customer who wanted the Samsung Galaxy s25 Ultra but due to its weight, I chose the s25 Plus instead. However I notice the Billing charges in the app and online are for the deleted phone. Please make necessary corrections as I am certain the phone in my possession is the Plus version as verified in my phone's settings. About which shows my name and the Galaxy s25+ together.”
“Great experience and top notch customer service!! Highly recommended anyone looking for a great deal!!!! Daniel went out of his way to help. The store manager was exceptional as well. So happy to ditch Verizon and join a great network on top of an incredible sales team”
“Manager Joe and the team at Verizon rockaway are the best! Helped me get the new IPhone 15 TB when no one else had it in stock! Seamless transition and awesome friendly and professional service. Cannot recommend them enough!!!”
“What a helpful staff. Greeted by a manager which took our information & problem with an iPhone. Then lead us to our seats & said a technician would be right with us. A manager followed a few minutes later to let us know we were next. Our technician, April, took care of our complex problem with a smile & was so knowledgeable. Our issue took a while & she worked with other customers as our phone was backed up & rebooted, checking with as the process continued. I recommend the Apple “Genius Counter” but better to come with an appointment. Thanks to all at the Rockaway Apple Store.”
“Needed to add a business line and thanks to Dan it was seamless and smooth. He was able to answer all my questions as well as get me out that day with my new phone. Couldn't recommend this location or Dan enough!”
“I had many issues with my accounts and I was ready to give up on Verizon after being a customer for 26 years but Emma of Verizon corrected everything!!! We were on the phone for almost an hour and a half but all is fixed. She is the absolute best!! She deserves a raise!!!”
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“Had a great experience with Brandon when adding a new line and needing information on upgrading. Gave great advice on what would be the best option for us. Really appreciated the help and customer service experience”