Quality Auto Mall is a trusted local dealership that offers new and used cars, along with dependable service. Customers appreciate the friendly and helpful staff, from sales to service. Many reviews highlight the smooth and straightforward leasing process, especially for first-time buyers and electric vehicle owners. The team is known for clear communication, patience, and thorough explanations, making the experience comfortable and stress-free. The sales staff is praised for their great prices and attentive service, with repeat customers who have purchased multiple Ford vehicles. The service department is highly reliable, providing quick responses, organized repairs, and convenient options like free pickup and drop-off. While some note that repair prices can be high and updates may occasionally be delayed if the car is tied up, overall, the dealership consistently earns five-star reviews. Customers value their helpfulness, professionalism, and transparency, making Quality Auto Mall a recommended place for buying and servicing vehicles.
Paul is definitely a great asset to Quality Ford From the initial call to in person meeting I felt very comfortable He made the entire process easy going and covered any concerns Thank you
September 2024
The dealership's repairs are dependable and I use them for all work on my Lincoln. My only gripes are the typical dealership prices (labor) and sometimes difficult to get updates if the car is tied up.
September 2024
Incredibly helpful and courteous staff, from sales to service. I highly recommend to anyone looking for a car or looking to service their vehicle!
