U-Haul Moving & Storage of Saddle Brook offers a range of services for both local and long-distance moves, including truck rentals, trailers, cargo vans, and self-storage options. Customers appreciate the professional and knowledgeable staff who provide a welcoming atmosphere. Many reviews highlight the quick and efficient service, particularly during hitch installations, where technicians demonstrate skill and precision. Transparent pricing with no hidden fees adds to the positive experience, making customers feel confident in their choices. While some customers have encountered issues with specific employees, the overall management, particularly from staff like Alex, has earned praise for their fairness and willingness to assist. He has been noted for helping recover forgotten items, which enhances customer trust. Positive experiences are common, with customers noting the ample selection of vehicles and packing supplies available for a smooth moving process. However, there have been concerns regarding customer service from certain team members, underscoring the importance of consistent training and professionalism. Despite these mixed experiences, the general consensus is that U-Haul Moving & Storage of Saddle Brook is a reliable choice for moving needs, thanks to its quality services and dedicated staff.
Always very polite and helpful. It is a pleasure to do business with you. Special thanks to Rebecca. Thank you guys.
March 2026
got my trailer hitch installed it was so straightforward. The price online is quoted. It’s the exact price I paid. It was done in 2 1/2 hours. I just sat across the street at McDonald’s and enjoyed the morning. The manager was very nice. It’s amazing how simple things can be.
March 2026
Rebecca was amazing. What a sweet knowledgable soul!
