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“I love the customer service and the professionalism the entire staff exhibits every time I visit. The other day I had an issue with some money transfers from an outside wire service and JeanMarie Post was such a great help at solving my issues, love this branch it is simply the best.”
“I worked with Christina at the Brick branch who was very knowledgeable, efficient, professional and personable. She answered all my questions and quickly completed the paperwork needed. She was diligent to adhere to government policies and bank guidelines.”
“I was very pleased with Christine Stansbury. I was made very comfortable and given very professional service. She is personable. She should be a very valued asset to the bank.”
“Tiffany at the desk in this location is awesome! Made opening a CD easy as pie. We had some good laughs and I love her desk decor! If i could rate her a 10 I would!”
“My experience at ocean first bank in Toms River with Melissa Brown was more than exceptional / she helped me through my loan process and I couldn’t be more satisfied with her knowledge and experience in the banking industry / she is one of the kindest people I have ever met and am thankful to have met her because I couldn’t be more satisfied with my experience at Ocean First Bank”
“I worked with Elijah N. I simply started calling him Eli because of how friendly and easy our conversations were. His knowledge is unmatched! He was very attentive and prompt. His communication was explicit and assuring. He was very supportive and kept me calm through a stressful process. Thank you Eli for making sure that my family got the perfect home!”
“Well I walked in today with no appointment and I was helped out immediately with no wait, WOW. I would like to say that Anna Arroyo was very professional and kind while she took care of my difficult task today. Thank you so much ANNA and the friendly staff at the Bayville Wells Fargo bank.”
“Amazing bank, amazing customer service! We switched from a very popular bank and so happy we did. Matt and his staff are absolutely wonderful ! Helpful and very informative!”
“Manasquan Bank is great, Debra Standhope and her crew have been a tremendous help over the years with our accounts and those of our family members. Debra always has answers to our questions and is very knowledgeable and is pleasant to work with always. We will bring other accounts to Manasquan Bank in the future because of the quality, dedication, knowledge and helpfulness of Debra and her staff....thank you, Ed Stroup”
“Krissy The manager happens to be an amazing individual I had fraud theft issue at Bank of America. Krissy said to me not to worry she will help me straighten out my ordeal and she sure did. She set up an appointment with Lou who took great. Are of all my banking needs.Lou is . Extremely helpful and very detailed. I felt so much better when I left. Thank you Lou and Krissy !”
“I visited this branch yesterday right before lunchtime. The manager and teller both went out of their way to help me. Excellent customer service. I highly recommend this bank and branch. If i could give more than 5 stars , i would!!!!”
“Always a great experience banking with Susan Henninger in the Bridge Avenue branch. She is very knowledgeable, thorough and patient and has such a friendly personality!! She has been so helpful with the handling of my dad's estate and always goes above and beyond. Thank you, Susan!!”
“Wonderful bank with a small town feel to it. Everyone there gets to know you and, for me, that makes a difference. I used to bank at TD, but I felt like just a number there, so I gave Investors Bank (now Citizens Bank) a shot and it has been a great banking experience. They even know the flavor lollipop that my son likes. It's the little things that make a big impact.”
“They have a wide range of CDs, savings, checking and money market accounts for personal and business. I experienced excellent customer service when enrolling for an account online. They are growing and improving (new corp headquarters, updated website...) I like the new vibe; product line up and friendly professionalism!”
“We were very dissatisfied with our former bank, and did some research to find a new one. We chose Manasquan Bank, and are extremely satisfied with our decision. From our first meeting with Charlene, we felt at home. Laura helped us with the process of switching banks, and has been just as helpful (along with the rest of the staff) when we experienced a hacking issue. The staff at the Point Pleasant branch knows their customers by name, and the service they provide is outstanding. We also like how the bank invests in the community-not many banks do that anymore. Highly recommend!”
“I would give 6 stars if I could!
After leaving the absolute trash pile of a PNC in Barnegat...managed by the most unhelpful, rude shrew of a woman I've ever met. To think she was even being paid for making PNC look that bad blows my mind. Needless to say I had low hopes walking into the next PNC location. I was already extremely upset, but that was changed immediately after being greeted by Kori. She made the simple process of getting a cashiers check...SIMPLE. Not only that, throughout the entire process she was so kind, caring, and polite. No one wants to be at work, but you couldn't tell for a second with her. She was bubbly, accurate, professional, and everything you could ever ask for as an employer. Was literally going to switch banks until that encounter. Turns out its the locations not the people. Thank you Kori for making such a rough day SO much better. Walked in miserable, walked out with a pep in my step. I hope someone sees this that can give her the recognition she deserves. People are getting nastier by the day, and this was the most refreshing experience. THANK YOU KORI!”
“I generally hate going into most PNC branches. The only exception is the Lavallette branch. The staff has always been professional and helpful. They have even helped me with some of the screw ups that were made from other departments of PNC.”
“Brian Lang has gone above and beyond to make my loan process and car buying as smooth as possible. He answered my thousand questions and stayed late to help me get my loan squared away in a timely fashion. Amazing service!!!”
“Highly recommend this branch of Santander Bank. You’ll be greeted with a smile. Very warm, welcoming staff; everyone is so friendly. They are all very knowledgable and will do whatever they can to assist you thoroughly. Thank you!”
“The staff over at this branch is more than friendly. I work at the dealer across the street and we use them for all the banking needs. Especially Crystal who treats you like family!!!!”
“I was experiencing Apple Pay fraud and was frazzled! The staff and administrators at Wells Fargo were extremely helpful and solved the problems immediately!! Totally professional and so very kind. Mr. Grasso saved the day! I’m especially grateful.”
“Simply the Best Banking Experience I’ve ever had!!! Working with Wells Fargo, Lacey/Lanoka Harbor has been a fantastic experience for me!!! I rarely write reviews but felt it necessary today!! I’ve banked with many of the big banks, none of which can compare to the professionalism and kindness I receive every time I walk through their door!!! From personal interaction with each of the staff, to always greeting me with a smile it’s such a pleasant experience every visit!!! Branch Manager Adam has a rapport with every single client and then there’s that guaranteed warm reception from Kelly, Rose, MaryEllen and Chrissy that treat you like family!!! I may be just a small fish but they treat me like a Whale!!!
For each of them I’m Grateful!!!”
“If you’re looking for a personalized banking experience, this is the place. True bankers hours kind of banking with a friendly and helpful staff who take the time to know their customers.”
“Under this new managerial team, I've had nothing short of an exemplary experience at this Flagstar Bank location. Their rating does not adequately reflect their good work in my opinion. I have to say my experience banking here has improved tremendously. Keep doing what you're doing and thank you!”
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“Started banking here when I relocated to the east coast. Everyone has been helpful and kind through a number of situations the service has been good. If there is one thing to improve upon is the long drive through lines lately from the lobby closure. Not sure but it seems like some people are doing 30 minute transactions and backing up the lines. My other bank which is also good doesn't have that problem.”