PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. The company provides a varied selection to cover the needs of dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, and mice. PetSmart allows customers to shop online and pick up at their local store within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption services. The reviews of PetSmart are mixed, with one customer expressing disappointment that the store opens at 9 am on weekdays but 10 am on Sundays, questioning the reasoning behind the later Sunday opening. Another customer had a great experience shopping for a new puppy, praising the helpfulness of the staff when they called ahead to check if an item was in stock. However, one customer had a very bad experience with the dog training class, stating that the trainer spent the entire time reading from a book and did not allow any off-leash supervised playtime. The customer felt that they had essentially paid for a 30-minute class instead of the full hour. The store did refund the customer for the class, which is why they gave a 3-star rating. On the other hand, a different customer had a positive experience, stating that they always find the food and treats they need as a dog, cat, and bird owner, and they recommend the store, describing the staff as friendly and knowledgeable. Finally, a customer had a positive experience with the grooming services, praising the groomer Stephanie for her understanding and excellent care of their cat, even providing additional towels due to an accident. The customer highly recommends this PetSmart location for grooming, especially for cats.
