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“I had a wonderful experience upgrading my iPhone 13 to an iPhone 17 Max Pro. I needed a camera and video with advanced capabilities and I was really impressed with the service and promotions I received. I would recommend this Verizon store to anyone who wants top tier service and products.”
“Came here on a lunch break time crunch. I had 30 minutes to trade in a phone and get a new phone. Andy got me in and out so fast I was still able to stop by Burger King and grab my Whopper Wednesday on my lunch break! Haha God Bless ♥️?”
“We worked with Lee and not only was he absolutely hysterical and personable. He knew what he was talking about and made our experience in the store outstanding. His coworker was also super nice. We have never had a bad experience in the Glassboro store.”
“I went in to the Glassboro store today after a very unpleasant visit to the Sicklerville store. The employees at Glassboro especially Steve Griffith made the experience easy. He was professional, knowledgeable and polite. I can’t say enough about how he went out of his way to make sure we were completely set up and satisfied with the results of our phone transfer from Xfinity to T-Mobile. Steve is who you want teaching a master class on customer service. I will tell friends and family to use this store for all your T-Mobile needs.
Please do not go to Sicklerville store, you will be treated badly and rudely dismissed like you are not worth their time even after my second attempt to ask for help with a phone transfer. Poor poor service.”
“I can’t say enough good things about this team! They make IT feel easy. Anytime we have a question or issue, they respond quickly and take the time to explain things in a way that actually makes sense. You can tell they genuinely care about their clients and go above and beyond to keep everything running smoothly. It’s such a relief knowing our technology is in good hands. 1000% recommend!”
“Just a great place to see a game. This was rink 19 for me and I enjoyed it. The fans were awesome. But odd that it is close to downtown Philly but you still really need to drive. Also one of the top 5 team stores I have been too. Excellent”
“The store closes at 7pm, no longer 8pm . They are friendly, happy to help but there was only one person helping all the customers. Staff is willing to stay after hours to help.”
“Hi Karizma was beyond helpful, kind, very patient. She provided excellent customer service to me and my woman. She is the go to person. I mean you can't go wrong with her. Karizma thank you so much.”
Open 24 hours
1571 Imperial Way, Paulsboro
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“Sania was really helpful and took the time out to help us with our billing issues. She went above and beyond to tend to our needs and made us feel extremely valued as customers. She took the initiative to help with a specific roadblock and was able to help us come to a solution that was best suited for both parties. She was extremely cooperative and helpful!”
“Super helpful staff. Sorry I didnt have everything backed up and was in there a few hours! They were very patient with me tho. Lots of phone case options! I highly recommend the ones with the ring but pop socket cases are good too”
“Came to the Mall Store on 2 separate visits and were helped by two of the nicest and most knowledgeable guys!! Noah and Justin helped my mom (83) with her new iPhone getting it set up and giving her tips on how to use it.
Noah had such patience with her and answered all her questions with kindness. He found the best solution for her by listening to what she had to say. Justin treated her with such warmth and was so courteous to her as well. Hard to find this level of customer service anywhere and this store is a shining example of what good customer service looks like!! She left, one happy customer. They deserve a bonus for the outstanding service!!”
“Rod was a super informative guy that was willing to help, recommend, and explain everything we needed perfectly! Didn’t have the model we were looking for in stock (because we want something a bit older) but that’s alright because customer service and the the tips given were amazing. Clean with a decent selection too!”
“I just have to give a huge shoutout to Luke, the amazing manager at T-Mobile, and his incredible team, Jada and Seth! They went above and beyond helping me get my brand new iPhone 16 and let me tell you, thanks to them, I probably won’t need a new phone for the next 10 years (lol)!
From the moment I walked in, they made the whole experience easy, fun, and stress-free. Not only did they answer all my questions, but they also had me laughing the whole time seriously, this team could moonlight as comedians. ?
They truly hit every mark when it comes to great customer service — professional, knowledgeable, and genuinely caring. Because of Luke, Jada, and Seth, I’ll be telling all my friends and family to switch to T-Mobile. Hands down, this is the best T-Mobile store around! ??”
“I just want to say that Wes Wimberly
Was awesome , he was easy to talk to, he understood exactly what we needed.
Very friendly. We walked out of there very happy, problem solved.”
“Without getting into too much detail, I was given the runaround by customer care for two days. I walked into this location and was greeted by Aaron who was very accommodating to my (and my 11 month old in a car seat) needs.He could tell I was flustered, and quickly helped me acquiring the information I needed. Aaron ran into the same road block I had been hitting, and very diplomatically took care of the situation. I truly can’t thank him enough.Not to be dramatic but Aaron truly made my day better.Thank you so much Aaron! You’re amazing”
“I am not really one to leave a review, but here I will. i walked in this store and i was greeted by Naas, Automatically I said dude I’m so sorry i honestly had a crappy couple days, and I explained. I told him I was paying almost $200 a month for my ONE line at T-Mobile, And I wanted to switch! This man got my phone bill down to about $100 for ONE LINE.We also had a minor issue, but he did get it fixed for me… He was super patient with me and my personal situation I was going through. He is just super nice, and so made sure I walked out of there happy.. I hope Verizon does some type of compensation For their employees when they get good reviews… This man deserves it!!!!! Thank you Naas SO MUCH!!!!!”
“I had a great experience at the deptford xfinity store getting my new samsung s25 ultra! I was assisted by Dirk Ranck and he was very professional, patient and knowledgeable!”
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“Joshua was a great help with setting up my phone and showing me how certain things work on it. I will definitely continue to come to this store and letting him help me with anything i need help with.”