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“I went in to the Glassboro store today after a very unpleasant visit to the Sicklerville store. The employees at Glassboro especially Steve Griffith made the experience easy. He was professional, knowledgeable and polite. I can’t say enough about how he went out of his way to make sure we were completely set up and satisfied with the results of our phone transfer from Xfinity to T-Mobile. Steve is who you want teaching a master class on customer service. I will tell friends and family to use this store for all your T-Mobile needs.
Please do not go to Sicklerville store, you will be treated badly and rudely dismissed like you are not worth their time even after my second attempt to ask for help with a phone transfer. Poor poor service.”
“Came here on a lunch break time crunch. I had 30 minutes to trade in a phone and get a new phone. Andy got me in and out so fast I was still able to stop by Burger King and grab my Whopper Wednesday on my lunch break! Haha God Bless ♥️?”
“Mark was so helpful and made my experience amazing! He knew exactly what I needed and was super friendly. I’ll definitely come back to this store because of my experience!!”
“Brandon Blackiston at Verizon Sewell NJ location & Kelly a Verizon customer service helped me with my mobile problem to the point where I am very pleased. Come to Verizon Sewell for Verizon needs including excellent customer service and as far as Kelly, she should be given high praise for helping solve a problem with my phone service. Thanks much Brandon & Kelly !!”
“Wow AMAZING service at this location!!!!!! Luis was so patient! And helped fix my hubbys phone and got new screen protectors and cases!!!! Go see Luis!!!! He's amazing!!!”
Open 24 hours
1571 Imperial Way, Paulsboro
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“I’m new customers just sign up today with T Mobile. Louis and Jason are very helpful. Jason gave me all information I need and Louis helped me to sign up with my family 5 lines. They are very good.”
“I’ve been coming to this T-Mobile location for the past few years, and the team is always friendly and ready to help. Today, I’d like to recognize Daniel for his outstanding service. I had a lot of questions about phones, trackers, and Wi-Fi, and he addressed each one with confidence and clarity. His knowledge, honesty, and sense of humor made the experience both informative and enjoyable. I left feeling educated and worry-free—thank you, Daniel!”
“Came to the Mall Store on 2 separate visits and were helped by two of the nicest and most knowledgeable guys!! Noah and Justin helped my mom (83) with her new iPhone getting it set up and giving her tips on how to use it.
Noah had such patience with her and answered all her questions with kindness. He found the best solution for her by listening to what she had to say. Justin treated her with such warmth and was so courteous to her as well. Hard to find this level of customer service anywhere and this store is a shining example of what good customer service looks like!! She left, one happy customer. They deserve a bonus for the outstanding service!!”
“I just have to give a huge shoutout to Luke, the amazing manager at T-Mobile, and his incredible team, Jada and Seth! They went above and beyond helping me get my brand new iPhone 16 and let me tell you, thanks to them, I probably won’t need a new phone for the next 10 years (lol)!
From the moment I walked in, they made the whole experience easy, fun, and stress-free. Not only did they answer all my questions, but they also had me laughing the whole time seriously, this team could moonlight as comedians. ?
They truly hit every mark when it comes to great customer service — professional, knowledgeable, and genuinely caring. Because of Luke, Jada, and Seth, I’ll be telling all my friends and family to switch to T-Mobile. Hands down, this is the best T-Mobile store around! ??”
“I just want to say that Wes Wimberly
Was awesome , he was easy to talk to, he understood exactly what we needed.
Very friendly. We walked out of there very happy, problem solved.”
“Without getting into too much detail, I was given the runaround by customer care for two days. I walked into this location and was greeted by Aaron who was very accommodating to my (and my 11 month old in a car seat) needs.He could tell I was flustered, and quickly helped me acquiring the information I needed. Aaron ran into the same road block I had been hitting, and very diplomatically took care of the situation. I truly can’t thank him enough.Not to be dramatic but Aaron truly made my day better.Thank you so much Aaron! You’re amazing”
“They were very helpful in my time of need. I appreciate the worker that helped me but I don't remember his name. Thank you for taking care of the deactivation for my brother's phone.”
“I had a great experience at the deptford xfinity store getting my new samsung s25 ultra! I was assisted by Dirk Ranck and he was very professional, patient and knowledgeable!”
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“We worked with Lee and not only was he absolutely hysterical and personable. He knew what he was talking about and made our experience in the store outstanding. His coworker was also super nice. We have never had a bad experience in the Glassboro store.”