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“Booked a facial at the spa with NATASHA and she was amazing!! Super sweet, so knowledgeable, and she thoroughly explained what products she was using on my skin and why. I had such a relaxing experience and learned so much about my skin. Go visit her if you can!”
“I want to personally thank my people who helped my partner and I.Thing is, it wasn't the sale, it's the fact that she took her time to put my purchase in a bag, box, than bag.Superb customer service.Definitely a return customer.Keep up the great work.”
“Zach the manager went above and beyOnd searching and calling every store for a jacket for my friend and than went downstairs just to double check even though the system said they didn't have any and he found the jacket in an extra small!! If you go there please have him help you he's the cutest”
“Always a great experience shopping here, kind and helpful staff. Had an issue with my wallets material peeling at the bottom. I only had it for about 2 years. They looked me up in the system and packaged it and sent it out for repairs same day. They told me the repairs dept would let me know if it was covered or not. I got a text 2 days later saying it would be covered free of charge.”
“This is my go to location for Canada Goose. The showroom may be smaller than other locations, but the service is much better. The store is very clean, and the staff are patient and genuinely attentive. They always bring out exactly what my wife and I are looking for along with additional similar options. I’ve shopped at other nearby locations and it simply doesn’t compare.”
“I always get fantastic service when I walk into this location; everyone is very friendly and welcoming. Customer service has been great with issues, too! Emily is the best, I’d highly recommend shopping with her.”
“I consider myself a brand ambassador, a loyal customer with dozens of outfits, all seasons. The materials, fit and customer service are unmatched. I love the brands story and what they have become. Thank you for exceptional, friendly service over the years. Looking forward to my next visit!”
“Had a nice experience. Associate named Bill was very polite and professional. I almost never make purchases in store (usually online) but was inclined to purchase because of the excellent customer service. Seek out Bill. Very nice and has an appreciation for what colors and textures work for an outfit. Best in store experience I have had in a long while.”
“I went just to pick up an order that was not for me, the guy was very kind and polite with me, and I don't look like a money guy, but I got surprised with the excellent customer service they have.”
“Amazing beyond amazing costumer service!!!
Shot out to kelvin who has made the shopping experience so good and easy!
10/10 recommending to shop in this location”
“Definitely amazing experience! It's a nice place with fantastic customer service. Gabriella is a wonderful lady,she's so friendly and super helpful in her suggestions. I left the store with my lovely bucket hat.
Definitely will go back buy some nice T-shirts and shoes”
“I spent a long time at this GAP store today being helped by the most amazing and patient employee Najla. She helped me purchase the wonderful clothes for my latest grand daughter which I had tried to order online (but the GAP's online platform is quite lousy) and helped me pick out more clothes I wanted to purchase. The real kudos comes from her patience however when we tried but failed to charge my older GAP card that had been closed for lack of use (still got the sale emails thus the online statement above) and then tried but failed to input the temporary card number after I opened a new account. I was able to get all the deals however using a different credit card. This entire event took 2 hours! Najla was amazing. If you go on weekends you'll see her (she has a regular day job elsewhere).
And GAP credit card services is horrible and they still don't know what the issue is but a card does give you great deals.”
“Large store with great selection.Well-staffed with helpful, friendly people. Their clearance rack has some amazing bargains- in talking up to 80% off list price! I'll be back!”
10AM - 5:30PM
529 Millburn Ave, Short Hills
Clothing Stores
“Fantastic customer service. The store is gorgeous and meticulously curated with designer clothes and accessories. I love the shoe collections they carry. Susan and Rachel are wonderful and I love every experience I’ve had there. I have been several times over the past decade and the pieces I pick up there are some of my favorite pieces I own.”
“Five stars based on service. Ingrid was amazing both with how welcoming she was to the suggestions she made. I ended up going with the shoes she recommended! Courtesy water and champagne. I enjoyed shopping some of their collection although I wasn't prepared to buy anything more than what I came for.”
“Absolutely exceptional service at Prada!
I had the pleasure of being assisted by Michael Guo, and I can confidently say he made my entire shopping experience unforgettable. From the moment I walked in, he was warm, professional, and incredibly attentive — not just to what I was shopping for, but to me as a person. He offered me some drinks, made sure I was comfortable, and took the time to genuinely connect.
Michael helped me pick out a beautiful wallet (which I absolutely love!), and even followed up by sending me a pair of sunglasses I was interested in — stylish and practical, just like his taste! ?
Another team member also kindly offered me water and was very courteous, making the entire atmosphere in the store feel upscale yet welcoming.
If you’re shopping at Prada and want 5-star treatment, ask for Michael Guo — you won’t regret it. He represents the brand with heart, elegance, and care. ?✨”
“Why the bad reviews? I’ve shopped here 3-4 times and always encountered excellent salesperson assistance . Sometime you do have to wait a few minutes if it’s busy. They offer tailoring with fast turn-around times.”
“OUTSTANDING customer service! My advisor texted me to inquire about how I was doing and if I needed anything. What a lovely touch, and it just so happens I needed a gift for a friend celebrating their Birthday in Michigan, I couldn’t be there. The gift purchase was convenient and seamless - all completed via mobile except the gift was shipped to me instead of my friend! The store leader, Christina called and she listened with empathy, openness and understanding. Natalie the customer service rep also called and her calm professionalism abated my frustration. In the end, the birthday gift will be shipped and I am still amazed at the experience and the graceful manner that my issue was treated. Thank you, to the Chanel team - can’t wait to shop again!”
“Tyler was both professional and personable. I felt completely comfortable — no sales pitch, no pressure. The clothes are luxurious and, in my opinion, absolutely worth it.”
“I went in to get a sweater for myself to make my mother happy for this upcoming thanksgiving. I ended up getting two really nice sweaters and a nice button down and my mother bought a two dressed and this nice sweater. I want to shout out Julia for this one. She and my mother had a blast picking stuff out. She and my mother basically became best friends and Julia was so sweet and kind and knew the answer to everything. Shout out to her honestly.”
“The new Store Manager at this location has done an exceptional job cleaning up an otherwise worthless staff that previously existed. How refreshing it is to visit this store and be helped by positive, friendly people! Great looking store with great new people!!”
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“I am a frequent shopper at Express specifically Express short Hills. It is so close to my house and very convenient. I go there at least once a week for clothes for Work and casual wear, every time I come in I’m greeted and asked if I needed any help. Jay at checkout is always super helpful. He’s funny and kind and even gives me suggestions for different items. I’m so pleased with this location. I don’t see myself going anywhere else.”