As America's oldest retailer, Brooks Brothers has been designing and innovating classic American sportswear and tailored clothing for over 200 years. The inventor of the iconic Oxford Cloth Button-Down shirt, and famous for the finest suits, dress shirts, and chinos, Brooks Brothers is committed to providing an exceptional online and in-store experience. Their store experts are always available to outfit customers for all of their special moments. Customers have consistently praised the excellent customer service at Brooks Brothers. One reviewer was surprised by the kind and polite treatment they received, even though they did not look like a "money guy." Another customer, who needed a wardrobe makeover, worked with an outstanding associate named Harry who helped them find exactly what they needed. Harry even went out of his way to personally deliver an item that was forgotten in the original order. Reviewers have also highlighted the efficiency and organization of the stores, as well as the knowledge and attentiveness of the sales associates, like Jeremy and Charlie. Overall, Brooks Brothers is known for its high-quality products, exceptional customer service, and commitment to providing a great shopping experience for all of its customers.
Justin was incredibly helpful in helping me find my wedding tux. Gave insightful opinions and was honest throughout. 10/10 customer service. Will definitely be back!
December 2025
Got a MTM tux here for a work event; Gabriel did all the measurements and gave great advice on each detail. The suit that came out is the by far the best-fitting suit I've ever had and required absolutely zero adjustments. A great experience overall with him and the rest of the staff that helped me out.
December 2025
Had an amazing experience in store and Bianca was extremely helpful!! I definitely recommend asking for her if you ever stop in.
