“I’m incredibly grateful to the team at Crate & Barrel in The Mall at Short Hills.
I accidentally left my card holder in a sofa near closing time, and it happened to contain all of my credit cards. Michelle found it and immediately turned it in to her manager, Sarah, who secured it safely. I was able to retrieve it smoothly the next day.
Their honesty and care truly meant a lot to me. Thank you, Michelle and Sarah!”
“As a trade partner, I had the good fortune to work with Verlette Grafton today on a very complicated sectional that needed multiple pricings. She was incredibly patient, professional and focused on me and my needs. With staff like this, corporate should be very confident that Pottery Barn is putting its best foot forward.”
“Huge thank you to Diana and the store manager as well for assisting. I truly cannot explain the amount of joy I have right now picking up this tree topper! It was sold out online and I called 6 different stores, and I was given this store number by another stating it may have it in stock… come to find out it’s in NJ as well so I’m like please let this work 😭
Diana came through for me and I am eternally grateful! I called and didn’t have the item number, but she said let me give you a call back and she kept her word! Not only that but they had ONE LEFT! I came to pick it up and she is even more pleasant in person!
Thank you so much Diana and also the manager for allowing me to buy it at the sale price. It was truly such a joyful experience, I felt like a kid again. This is my third time at this store and let me tell you, they make it happen 🙏🏼”
“The online store didn’t have what I needed. I’m so grateful that I called this store and spoke with Ellen. She helped me find exactly what I was looking for in the right combination and still benefit from the current sale. As a first time customer I’m thrilled and very excited to try this bedding!”