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“Amazing customer service! Never have to wait for longer than a minute even if there is a line. I drive here over other locations because of the service and speed!”
8:30AM - 6:30PM
623 Eagle Rock Ave, West Orange
Shipping Centers
“Jessica helped us get exactly what we needed super quickly. She was friendly, professional and a pleasure to work with. We needed a couple of documents notarized, and she explained why she could only notarize one and not the other, and did all she could to help. Thanks for the great service!”
“Mainly at these two locations Stop & Shop in Elizabeth Nj especially Always Attentive, Courteous, Knowledgeable, Patient all around Awsome?????????????❣️ other location Elmora Ave Eizabeth Nj”
“I always send my packages here and I never have bad experiences. The packages arrive complete without incident and in good condition. The service is good and they are quick to respond...”
8:30AM - 6:30PM
144 N Beverwyck Rd, Lake Hiawatha
Shipping Centers
“Employees are amazing!!!! Jordan and pearl and Maria were superb and a real exemplar of character and what you are looking for in employees. 10/10 experience, if you are looking to have your shipping and printing needs met, don’t go anywhere else! They really care about you here!”
“Used the service to move my things from Dubai to NY, excellent work. All items arrived in great condition , team did amazing work wrapping each item carefully in paper. I had a lot of fragile items and all arrived safe. Professional attitude from the first step till the end, great follow up from the team side( I was not very responsible in filling up export forms) to clear all documents and customs.
Recommended”
8:30AM - 6:30PM
1092 St Georges Ave, Rahway
Shipping Centers
“I come in often and do a lot of returns, which can get pretty frustrating sometimes. But Abdul is always super helpful and quick—he really makes the whole experience a lot easier and more pleasant!””
“Staples is definitely one of my staple stores lol! The staff is always friendly and very helpful. I have always had a great experience. They also have a wonderful Rewards program. They offer great value at a good price with promotions and discounts always.”
“Always have a positive experience in this store. Manager Sam always very helpful and able to help with whatever I need. Great customer service which is harder and harder to come by these days. Much appreciated. Keep up the good work!”
“This is a great store with great staff! Fred, Sharonda and Baron are friendly, competent and knowledgeable, and they go out of their way to help customers and make them feel relaxed and welcome.
They deserve 5 stars and more!”
“I don’t know where to start but this store is making me love UPS again!! The gentlemen running it are gold! They should be training other employees around the globe to serve the public the way they do.
Thank you from the bottom of my heart, unless all UPS employees start providing this kind of outstanding customer service, this store will be the only one I use from now on. Highly recommend.”
“The staff here are above and beyond extremely nice, friendly, helpful, patient, always with a smile and no matter what or what time, they will always make you feel comfortable and welcomed!
Store itself is also always nice and clean with minimal wait time due to efficiency of the staff.
P.s. This is not just a one time thing., it is the same great custom service and experience every single time I come here and I come here a lot!
Joel”
9AM - 7PM
300 Main St, Madison
Shipping Centers
“This has been one of the best experiences I've ever had and I arrange many similar services every year. Pack Ship N More was quick to respond and turned my job around very expediently. Thank you so much!”
“I visited The UPS Store in Millburn, NJ on March 8th and was incredibly impressed by supervisor Nada's exceptional customer service. She was the only staff member there but managed to handle multiple customers efficiently, all while maintaining a positive and helpful demeanor. Even when a rush of customers came in, Nada stayed calm and composed, ensuring everyone received the best possible service. I overheard several other customers praising her as well. Nada is a true example of excellent customer service and leadership. People like her deserve recognition. I'll definitely be back to this UPS Store.”
8:30AM - 6:30PM
803 Kenilworth Blvd, Kenilworth
Shipping Centers
“My go to shipping service provider.
My only complaint is that the store receipt does not provide a UPS scannable code to integrate with the UPS Customer App.
Took my packaged item and return email. One scan later and I'm in & out in less than 5-minutes.
Very efficient with efficient and polite staff.
I highly recommend their services.”
“Staples is my go to place for ink cartridges for my printer. Once I'm in the store though, I'm always finding other things i can use. The associates are proactive and friendly. I've not explored their online experience but the in-store experience is really fine.”
“I was shipping something from another state due to an address mishap with a FedEx label. This involved multiple parties. The people at Montclair Shipping were so nice over the phone. Extremely helpful even without getting anything out of it in return. They had me email the labels and the person who received the packages dropped them off and everything got situated perfectly.
They saved my butt! And all over the phone.”
“Love the convenience and flexibility of getting done of urgent works. This place is a perfect compared to bigger places like Staples, you will get a lot more from here. You will not need to do any upload and wait for days to get some complicated works done such as mounted foam board printing. In a traditional way, you can call, walk in, and communicate face to face, and then get your prints the same day or closer ETA. The quality is beyond great the moment I saw the machine in store. You just know it does the right work. Thank you for having my work done quickly and high quality!”
“This UPS location is the absolute best. I've been coming here about two years now. The staff is always polite, professional and helpful. I live closer to another UPS store but I drive a little out of my way to this location because of their customer service. However, I had a recent experience (October 2024) with the manager's wife that surprised me. He and she are of Asian descent. The other two staff members were busy with other customers, but she wasn't. She kept glancing at me but would not assist me. A white gentleman walked up and she immediately serviced him. That really surprised me, but I guess it really should not have given people are people and will show you how they feel about you by their actions. I actually spoke to the manager about his wife's behaviour but he keep assuring me her actions weren't what I thought they were. He really didn't know what to say because he kept repeating himself and could not explain why she did what she did. lol Overall, this is a really good location. I just ignore the manager's wife when I see her...and him, too. lol”
8AM - 6:30PM
16 S Ave W, Cranford
Shipping Centers
“After a fiasco with the Bound Brook shipping center I was finally able to pick up my package from Italy. I was taken care of by a young man (I’m sorry I didn’t get his name) who was so kind and helpful. Even took the heavy package to my car. I went there on June 25th around 5:30ish. Thank you so very much for hiring employees that know how to take care of customers.”
10AM - 5PM
1419C Stuyvesant Ave., Union
Shipping Centers
“Airmailing packages to Manila is fast and easy with WillXpress. Reliable services!
Being a customer for more than 3 years now! Kristen is so helpful with any concerns or questions I have. Thank you very much.”
“Best staples I've ever shopped at. My fiance and I had to have something printed for our wedding and we had the pleasure of having Cassandra assist us. She was amazing! So happy we were able to have her assistance. She was kind, courteous, and very knowledgeable. She went above and beyond in her help and made the printing super easy for us! The management/corporate should take notice, because she is definitely an asset to their team!”
“When shopping at the Livingston Staples, I was only there to purchase copy paper and since the staff was very helpful about some other products I asked about, I asked for additional help with information on Laser Printers. The staff person was polite and guided me to the hardware printer section to answer some detailed questions about laser printers. So glad he just didn't point me in that direction and leave me hanging like other stores. It was a pleasant experience and will be back to purchase the laser printer once I get my new office set up.”
“I’ve never written a review for a post office, but I feel like they deserve the recognition! The employees at this location are wonderful. They go above and beyond and they are always kind and helpful. I lost a receipt a few weeks ago, and they took the time to retrieve it for me without hesitation. I always get the best service in this little spot. Thank you!!”
“John - the printing expert here - is simply AMAZING. He redefined customer service for me. I needed to print something extremely last minute (literally within 3 hours) for a funeral and I had to have something shipped to store for pickup. He made every accommodation for me, and kept me in the loop the entire time while I was frantically trying to get large photo posters printed to set up at the church. Thank you John for your support, understanding, flexibility, and for being an all around good human!!”
“I have been seeking out the services of this location consistently for the past 3 years. Never once have I been disappointed in my service. Everyone is helpful especially in the print department. The goal is always quick and easy accommodations. I am usually in a rush so this helps me a great deal as I am often running an errand on my lunch break.”
“very nice helpful friendly staff .And special think about this place you can get all 3 shipping services in one place and you can do price comparison. I always just go there for any kind of shipments”
“Great customer service, responsible people are working there. Made online purchases to this address. Unfortunately, the store has delivered my package during non working hours, w/o proper information on the box and w/o tracking number, so the parcel has been lost somewhere. After reaching the customer service, people there helped me to find it quickly, identify the parcel and process it for next destination.”
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“Excellent customer service. Aya & Latoya were so kind to me. They went above and beyond to help me track down by package. So grateful for their help. I was having a really hard day and they turned it around. Give these women a raise!!! They deserve it.”