Watches in Short Hills, NJ

“We embarked on a journey to The London Jewelers Rolex Boutique, hoping for a stroke of luck for our special occasion, drawn by the stellar reviews of this boutique location.Our luck soared when we crossed paths with Mariela Gonzalez. The entire interaction was more than a transaction; it was a genuine and friendly connection. Mariela engaged us in a conversation that delved into life and shared interests, making it a uniquely personalized experience.Narrowing down our choices to watches that resonated with our preferences, we added our details to a list, including the captivating DateJust with a mint dial. Despite its rarity, Mariela handled the situation with grace, explaining the uncertainty of the wait but making us feel like we were part of an exclusive journey. I likened it to a lottery, given the specificity of our desired model.Having visited numerous authorized dealers along the East Coast, I've often felt discouraged, with some outright advising me to abandon hope for my coveted watch. However, The London Jewelers Rolex Boutique, particularly Mariela's exceptional customer service, exceeded all expectations.To our astonishment, not once but twice, Mariela reached out with incredible news!Thank you Mariela for coming through for our special occasion!”

“This is my "home boutique" and I've had nothing but good experiences. I've purchased multiple pieces & accessories here and have been treated like a king on each visit. A special shout out goes to David, who always takes time out to see me even when I'm just there to browse and see what's come in recently. After having visited double-digit Omega boutiques and countless other watch dealers, I can say pretty comfortably that Omega Short Hills is the cream of the crop.”

“Excellent Customer Service and Experience Each Time!!!Overall, I am very pleased with Bulgari and the sales associates I have encountered around the world. But, this is the boutique I come to most often, and the assistants are great brand ambassadors here. They are knowledgeable and make me feel special each time I visit the boutique. Regardless of me purchasing an item or not, they are eager to create a great experience. And this has been the main reason why I keep coming back to the brand, and have made a couple of purchases within these few years. Definitely recommend this place unlike Cartier on the 2nd floor. I rather spend my money where I feel appreciated.”

“The Pandora at the Short Hill Mall was exceptional. “DJ” Sales Lead was extremely helpful. She was informative, attentive and knowledgeable about the jewelry. My wife and I selected two pieces to get engraved and DJ helped us with the whole process and even told us how she had learned to tweak the engraving process to throw in an extra line.My wife also grabbed an extra ring and DJ continued to make the experience personal and professional.Overall she made the experience personal and memorable. 10/10 I would definitely come back. The entire staff was friendly and welcoming, they were not pushy at all like most other jewelry stores.If you are in the area definitely stop in and ask for DJ.”

“We normally don’t write reviews but thought I would since my recent visit to VCA was a quite positive experience and also because over a year ago when my wife and I visited it was not. We decided to try again and, thankfully, were pleasantly surprised. We were cordially greeted upon entering and escorted to the waiting are in the back, offered refreshments, etc. After a short wait we were greeted by Dilys who was quite cordial and professional. Since this was a gift for my wife’s birthday Dilys explained that what we wanted wasn’t currently in stock but she took the time to show us alternative pieces and, fortunately, my wife was able to settle on one. We really appreciated the professionalism and care we received and definitely will be a customer for life.”

“Purchased a beautiful bracelet for my wife online. We went yesterday to pick it up. I didn't realize the store closed at 7 pm just as we arrived at literally 7:04 . A dark haired young gentleman was just closing the door when I said we were just here to pick up a purchased gift. He said sorry we were closed and locked the door. There was a second light haired young man working as well but behind the counter who was just shaking his head with a smirk on his face saying "NO we are closed." I asked for the manager as he was holding the door closed. The gentleman at the door called out to the manager who then appeared. I stressed to her we rushed over from 20 minutes away and thought they were open till 8 pm like the mall and apologized. I told her it was a gift and was paid for already. She moved the door open and invited my wife and I inside. She asked for my name and ID and retrieved the bracelet. I was so grateful for her kindness and wonderful customer service. She even engaged us in a conversation while the gift was being boxed. I would like to thank Laura P. the manager in Short Hills for her consideration and pleasant attitude. You are a true asset to the company. My wife and I are both business owners for over 35 years! That is how you handle customer service. Thank you and Best Regards. Anthony & Dana”

“Five stars for Michael Riccio- strongly recommend when scheduling appointments to ask for him. Has helped me on several occasions, is knowledgeable, patient, and makes you feel as valuable and important as whatever jewelry piece you are there for. It’s been a bit since I last purchased something here, but when I have, it’s usually because of Michael.”