1-800-PACK-RAT is a portable storage container and moving company serving the Dayton, NJ area, offering customers a range of options, including on-site storage, warehouse storage, local moving, and long-distance moving. Many customers appreciate the convenience of their services, often citing the flexibility of using portable storage containers. While the company has received positive feedback for the efficiency and kindness of their drivers, particularly one named James, who expertly placed containers in tight spaces, some customers have experienced challenges with delivery and communication. Issues such as delays in pod delivery and long hold times when contacting customer service have been noted. One customer reported a frustrating wait for a “guaranteed AM delivery” that ended up arriving much later than promised. Despite these challenges, the professionalism and empathy of certain drivers, like Howard, have left a positive impression on some customers. Overall, while 1-800-PACK-RAT provides useful services for moving and storage, customers should be prepared for potential delays and varying levels of customer service.
