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“This Store is the best. I went today to send something internat'l. The clerk was. Very, very helpful and patient. This isn’t first time. They are Always pleasant, helpful and go over and beyond.”
8:30AM - 4:30PM
617 Stokes Rd #4, Medford
Shipping Centers
“I went in on Saturday with an amazon return and the employees kindly explained the customer packed code to me. They told me I could either bring something back or buy a bag. They were very respectful and showed me the differences so I would have everything prepared for next time. While this was happening the same situation happened to the women next to me and she was yelling at the employee that they were wrong. The man handled it very professionally and even though she was yelling he was very kind. I absolutely love this store and all the employees. I definitely recommend this store to everyone!!!”
“This is the BEST UPS store in New Jersey. Wonderful knowledgeable sales associates so very kind and helpful. A very nice red-haired young man and a sweet dark haired young lady go out of their way to help. They were able to help me print my 2024 W2 copies to be filed with my tax return. These sales associates provide the BEST service to everyone. SUPER excellent kind and helpful. This is the BEST UPS store because of these wonderful sales associates. A++++++”
“I had the best experience here. I brought in such an enormous package, and they handled it with the utmost care. They assured me it was in good hands. I would definitely recommend this place.”
“I needed a HP toner cartridge so I called to ask if it was in stock. The gentleman with whom I spoke was very kind and went to the shelf to check. I went to the store later and made my purchase and was treat with respect and efficiency. I was a very good experience.”
“I have used this Post Office for the past 10 years. I personally have never had an issue. I can state that there are new people at the front desk in the past year that make the energy more "people friendly".”
“I had my finger prints documented at this location. This was my first time using USPS for fingerprints. I believe it is a great service to be provided by the Federal Government. The cost was $50. I was helped by Nicole, she was great! I was lucky to have nobody behind me in line. The electronic pad that collects the print was temporarily frustrating because it had stopped sensing during my last 4 prints. Nicole was great at trouble shooting. Maybe a future solutions consultant?? As a tax paying citizen I am happy with my experience in Browns Mills. I will say if someone was behind me it would have been much more stressful, and I could have not been successful with my important prints.”
“Just wanted to say Lumberton Post Office is great!!! I have went in with several packages at once to send to my deployed soldier and they have been a huge help!!! Thank you so very much!!”
“I had a little mishap with informed delivery (not recommended for the paranoid waiting for mail) and contacted Medford post office a bit in a state of alarm. They handled it better than I could’ve asked for and were more than helpful even taking extra steps to ensure I felt at ease with certain mailings being delivered. Just want to say thanks again for the continued follow up, and even the phone call return after operating hours, and understanding, especially from the postmaster Stephanie! Very happy with this towns postal service and their responsiveness. Not so much with the informed delivery which has nothing to do with them ?”
“UPDATE: Thankfully, everything is cool now. I talked to someone at USPS who apologized profusely, and since I’ve returned to this Usps, we have been amicable. I understand how hard the job is and hope they know it’s very much appreciated! ?
I’ve shipped items here and always got an attitude. I had an issue with an order where it said the item was out for delivery before they received and scanned it. I’ve gone in twice to see if the order arrived, and then were rude. Today, they were really hostile. I tried explaining it to the employee, and he said it was deliveried. Then then he begins to tell me I dont know how mailing works and how its probably in bellmawr. When i tried to explain it to him again he interrupted and said “I’ve always had attitudes with them.” I’m partially deaf, and have some issues relating to a car accident so I’m unsure if we misunderstood one another or he thought i had sarcasm/attitude, however, the treatment was very rude. The gentleman took my phone from me and refused to give it to give back to me, “until i listened”. I didn’t and I reminded him its my property, had to say that 3 times before he gave it back and said ‘ get the hell outta my building.’ like he’s a FEDERAL EMPLOYEE stealing my phone to prove a point until I listen to them? I’ve never been treated like that, and I thought I was being nice to them over the past weeks try to have small talk. Clearly I was wrong. They must hate their job. They didn’t understand the issue on multiple occasions and when I try explaining politely by saying, “no you don’t understand,” I get interrupted and have to engage in something I didn’t want to be apart of. i get told to get the hell out. I’ll stop coming here and go to a different usps if they don’t want to help me.”
“The customer service in this store is second to none the woman Marie who is typically there when I go is by far the most helpful pleasant and knowledgeable person. Marie took care of me like I was her own family at a critical time for me sending packages to my son in the military. Marie should be recognized everyday for outstanding skills representing the company! 100 stars for Marie”
“This UPS store on base is great. Sunny was so helpful and professional. He notarized some forms for us. We were a little confused about where to sign and what needed notarized and Sunny walked us through it. He had notarized the same type of form in the past and knew exactly what to do. He even told us where we needed to go in order to mail the forms using our prepaid label. We will definitely use this store again.”
“The staff provided amazing service on the days that I needed assistance. I’m new to the base and required General Delivery assistance. The team working that day was very professional and met my needs. The following days of interaction included a warm welcome and a bit of excitement letting me know my packages had arrived. From my perspective mutual respect, staff professionalism, and customer satisfaction was an unfiltered 5/5. Thanks to the team for assisting my family with acclimation to Joint Base MDL. We look forward to the same service across the installation.”
“This post office is super quick with mailing packages. If you drop off in the morning the package will be scanned same day. The drop off box outside is made for more than just letter drop offs which you don’t often find.Most of the negative reviews are b/c of mailboxes keys- I didn’t use these so I can’t comment on them. Or incorrect delivery- this does happen but not as often in the housing I was in.Porch pickups only happen about 50% of time.”
“Whoever working, there is really nice people really nice to me. I drop every day and she never see the world. My parcel right time is gone. Thank you so much. I appreciate your business. I’m really happy about that.”
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“Generally, we have good experiences at most USPS offices. But there is always one office out of all that we patronize where a clerk is having a bad day. We just have to be patient and pray that their misfortune turns around.”