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“Yariel helped me significantly. I was fed up with the help online and wanted to cancel my account.
The excellent help this gentleman gave me convinced me to stay with optimum.”
“Nile and I believe it's Able, apologies if that's not correct, he was the manager on duty however. They were exactly what you want in salesman. Helpful, not pushy, attentive, suggestive, persuasive but not snake oil salesman style. Could have let me buy the most expensive phone in the store, but explained the benefits of what I ended up purchasing. Ask for Nile or Able, they'll get you right!”
“If you have any problem with your AT&T cell phone or plan…see Omar Tyler at the Newton AT&T store. He will make you happy you saw him. Excellent service!”
10AM - 8PM
68 NJ-23, Franklin
Mobile Phones
“Sales person was a joy and so knowledgeable that it took 2 minutes to fix....I was struggling for months until I finally said let me find a T-Mobile near me and my phone took me to a wonderful place.”
“Local store, great service and had the phone and color I wanted in stock. Update: just picked up another phone for my wife...same great service and attention to customer happiness.”
“Had a awesome experience. Luis was very helpful and professional. He made the transition from Verizon to T mobile very easy. The customer service so far has been excellent. Highly recommend.”
“Dear Mr Manager, Rockaway Store, NJ I'm the customer who wanted the Samsung Galaxy s25 Ultra but due to its weight, I chose the s25 Plus instead. However I notice the Billing charges in the app and online are for the deleted phone. Please make necessary corrections as I am certain the phone in my possession is the Plus version as verified in my phone's settings. About which shows my name and the Galaxy s25+ together.”
“Alvaro is great! I was on the phone with AT&T tech support for OVER an hour, and the problem still wasn't resolved. Alvaro had it fixed in literally 7 minutes! And, he was very pleasant -”
“Manager Joe and the team at Verizon rockaway are the best! Helped me get the new IPhone 15 TB when no one else had it in stock! Seamless transition and awesome friendly and professional service. Cannot recommend them enough!!!”
“I noticed this store has a bunch of negative reviews, so I thought I would leave mine. Nothing bad to say, a young college kid named Matt helped me out. He was friendly, professional and helpful.”
10AM - 8PM
321 Mt Hope Ave, Rockaway
Mobile Phones
“Needed to add a business line and thanks to Dan it was seamless and smooth. He was able to answer all my questions as well as get me out that day with my new phone. Couldn't recommend this location or Dan enough!”
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“Both Ryan and Andrew were extremely helpful and knowledgeable which made acquiring a new phone less stressful for me
The process was a lot easier than other times. I highly recommend both employees.”