Macy's, established in 1858, is a well-known department store with over 740 locations and an online presence. The Macy's Rogue Valley Mall features a first-class selection of top fashion brands and offers a variety of housewares, gifts, and furniture. Customers appreciate the clean, well-organized store and the amazing staff, who are noted for being helpful and knowledgeable. Many shoppers have had pleasant experiences, highlighting the good options available. However, some customers expressed concerns about delivery charges for smaller furniture items and the lack of full sets on display. Overall, Macy's is recommended for those seeking quality and luxury furniture, with staff members like Debbie praised for their assistance.
I had a great experience working with Karen. She was relatable, didn't pressure us, and as the owner of Macy's furniture herself, she had lots of helpful tips.
October 2025
This showroom is spacious and well laid out! Paul, the salesperson, was incredibly helpful, patient, and genuine, not just focused on making a sale. The entire process was smooth, and I’ll definitely be returning for future purchases.
Another salesperson working in the mattress area was also helpful to my friend.
June 2025
Great place to make Macy's payment and tons of furniture great customer service very friendly i come here 3 times a month
