260 96th Street, Stone Harbor NJ 08247
“Joe (upstairs) is awesome! I called about an obscure part. He txts me a msg so I can send a pic back to see if he could help. I love the old school approach to customer service with new tech. Great job Joe!”
2489 US-9, Ocean View NJ 08230
“I received the best customer service. I have one word…JOE! This young man helped me choose products, provided instruction, and suggested ways to save money. I am a retired teacher and was able to install new outdoor shower plumbing. THANK YOU JOE for the support and encouragement.”
3174 Rte 9 S, Rio Grande NJ 08242
“We needed some small items so decided to swing by Harbor Freight and see what kind of new items were available. They have most everything a homeowner and backyard mechanic needs from power tools to welders. Power washers, paints, wheels, tires, shovels etc. Also have parts such as spark plugs, wire ties, gloves and most everything a little shop requires.”
3801 US-9 #1, Rio Grande NJ 08242
“Myron (store manager) and Kayla - were absolutely AMAZING!! They went above and beyond to HELP and tried to ship a 6LF Christmas Rooster. Unfortunately, getting the Rooster to the Jersey Shore proved to be impossible :-) I want to thank them again!! Merry Christmas Monica”
416 NJ-47, Green Creek NJ 08219
“As a truck driver making a delivery, the unloaders were quick and really nice. The gentleman at the counter was really nice as well. I'd recommend shopping there if you're in the area.”
2109 Dune Dr, Avalon NJ 08202
“Not only does this hardware store have everything you need but the staff is incredibly knowledgeable and helpful. Paul helped us with such professionalism and warmth.”
21 Indian Trail Road, Cape May Court House NJ 08210
“Went in through the garden center and was greeted by the cashier. I found everything I needed and more. Cashier was friendly and efficient. Thanks home depot for having humans there to help!”
28 Indian Trail Rd, Cape May Court House NJ 08210
“I gave him a five for good service and for having the part, I didn’t see anything wrong with their customer service. They were very polite and helpful. Treated me like I was a contractor more than a homeowner. I don’t know it could be just me but they had great Service and it was much cheaper than calling a contractor that just picks numbers out of the air. If you can do it yourself this is the place to get the part and maybe some information to help you with your project but always remember safety first.”
Garden Center at The Home Depot, 21 Indian Trail Rd, Cape May Court House NJ 08210
“I Want to give a loud shout out of appreciation to Larry who works in the flooring section of Home Depot. His customer service is bar none. Even though the phones were ringing off the hook and random customers were stopping to ask where to find items in the store he was able to educate me about flooring and painstakingly listened while I was rattling off my needs. More people on this day and age should be like Larry. If I were his manager I would promote him or at least give him a raise.. I hope someone shows this review to him. #bekindalways #belikelarry”
3171 Rte 9 South, Rio Grande NJ 08242
“I recently brought some appliances from this store and the process was good from the appliance department.And the delivery people were very nice, and it was a good job and I thank you for that.I could give this store a 5 star experience except that I think that people in customers service particularly are not very friendly or pleasant. I spoke to one who was in a rush like they didn't have time for me. Another one who scolded his co-worker in front of me, and one that was sarcastic to me. So they should probably take a course in customer excellence. I work in customer service and that is not the way you treat customers.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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