Just switched to this service dept. and I think they are best around. Easy scheduling, they actually looked at my car on the day I brought it (which isn't the case at the other dealer I had used prior), very helpful and friendly too. I'll be bringing my car here from now on. Kari (not sure of the spelling) is awesome.
October 2023
Exceptional experience all around. Our sales rep Steven was patient courteous and extremely helpful througj whole process. Worked with us on price and features and was knowledgeable about whole process. Highly recommend.
October 2023
For a small shop this dealership has probably the most knowledgeable technicians in the area. They have multiple guys with over 10 years of fixing these and other cars made by ford. The lead tech has about 25-30 years. This is not the biggest shop but it does churn out some decent numbers.
Salerno Duane Ford, a member of the Salerno Duane Auto Group, is a leading Ford dealer in New Jersey with over 30 years of experience servicing Ford customers. Located in Summit NJ, we've earned accolades like the DealerRater Consumer Satisfaction Award and work in our community to help organizations like Metro Classic Basketball, Five Star Driving School, the Summit Volunteer First Aid Squad, Curemonos and Susan G. Komen of North Jersey.