JCPenney is one of the nation's largest apparel and home furnishing retailers, providing customers with unparalleled style, quality, and value since 1902. The store offers a wide variety of kids', men's, and women's apparel, as well as footwear, jewelry, accessories, and more, with free shipping and curbside pickup available. Customers can explore the new JCPenney Beauty concept for skincare, makeup, and beauty deals from big-name brands and Black-owned brands. The JCPenney Department Store in Toms River, NJ features a range of national brands, such as Adidas and Levi's, as well as the retailer's private brands, including Liz Claiborne, Worthington, St John's Bay, Arizona Jeans, and Okie Dokie. Customers have mixed experiences with the store. While some appreciate the bedding options and the professional and courteous service in the Optical Center, others find the store's selection limited and the sales associates overly persistent in pushing the store's credit card. Additionally, some customers have encountered challenges with the store's operating hours and curbside pickup service.
Donna in jewelry is awesome! She was patient and very helpful in us finding exactly what we were looking for! Thank you DONNA!!
June 2026
It looks a bit like a ghost town and the entire store was out of bags. 😐
May 2026
Kareem from Jewelry is so nice, friendly and respectful. He helped me today and he is a true example of how salespeople should treat their customers. He has all the qualities for management and should be commended for excellent sales service.
