“The second time I’m leasing an Lyriq from this dealership. They’re nice, accommodating and knowledgeable about their cars. They also were flexible with my lease return and subsequent new lease offering. I highly recommend Brogan. They are pros! Anthony helped me and was a gentleman.”
“10/10 service! I called Totowa Tire when I was about 10 minutes away because I needed a very specific run-flat tire that no one else had in stock — including the big-name tire shops. They told me they could get it delivered, and by the time I arrived, the tire was already in house and they started working on it right away. If you need a tire and need it fast, call Cherie — she will take care of you! Amazing service, extremely helpful, and they got me back on the road quickly. Honestly, I was lucky to have a tire go out in Totowa! 😂 10/10 — highly recommend Totowa Tire!”
“Terrific personal service, friendly and knowledgable staff. You go to the counter, tell them what you need, or ask them questions. They give you a satisfying answer, pull up inventory and give you product and price options. You're in and out fast and satisfied. Highly Recommended! Cheers!”
“George Mack and Joe - took excellent care of me when coming in to trade in a lease. They were helpful and took extremely good care of us! Will definitely recommend friends going to see them!”
“I very hesitantly pulled in to the parking lot today expecting the typical vulture salesmen approach. Angelo approached us while we walked the available cars and was not only very nice but not pushy in any way and answered any question we had. We found a great car inside for a reasonable price and the General manager immediately dropped the price to a point we were comfortable with. The finance department was swift and upfront. We pulled out today with a new car after visiting 3 other lots and returning to this dealership. I highly recommend not only Mitsubishi 46 East in Totowa but Angelo as the salesman. If I ever need or have a person ask me where to go for a car it will be this place!”
“Fantastic service! I came in for a tire that needed to be plugged. The service was quick and efficient. The technicians were professional and I appreciated the well-done service.”
“I was looking for a local mechanic, a friend recommended Totowa Quality Motors. I was extremely impressed to find an honest mechanic to explain every step of the repairs, and very sympathetic and caring. Henry quoted me the cost for repairs to my surprise the price was beyond reasonable, so I had Henry make the repairs while I waited. I highly recommend these guys to anyone. I am incredibly grateful for their service.”
“I have been bringing my 1986 Jeep CJ7 to Jeff for the last year now and he is great. He first installed new steering as well as new lines. Then new exhaust. He also just did a complete brake and front end rebuild, brakes & lines, rotors, bearings, hubs as well as new motor/transmission mounts. Jeff is professional and honest. He is also very good at his trade and I never worry about the work performed. I would recommend Jeff to anyone looking to have good work done to their new or Classic cars.”
“I don't often find the time to leave good reviews. It's unfortunate that most people typically sign on after poor experiences to take it out on a company online. It's essentially the only way to air your grievances & possibly reach someone higher up the chain of command. Well, I'd like to change that with this review because Empire Auto is an excellent resource for Body Parts.I have been dealing with Empire Auto for over 10 years. I remember CAP being the only body parts dealer in the area. They were and remain the most frustrating & poorly run organization in Newark. That's why I am amazed at the great management & team over at Empire. They are night & day when compared to their competitors.Empire always has their inventory in stock. They do not mislead and they do not change stories or make up excuses. If you need a part & phone it in or order online, rest assured it will be there when stated. I have never been disappointed by this company. Their prices are also competitive & there is no other warehouse I would rather deal with.These guys deliver quickly, safely, and most of all professionally.6 Stars.”
“Good customer service. Got my car in and out with loaner car. Service wa fast and responsible priced. Much appreciated staff was super supportive and helpful throughout”
“I went to Route 46 to purchase a used vehicle I saw online. I drove about 90 minutes as it seemed like a good deal. When I got there, there was quite a bit of markup on it and I wasn’t happy. The sales people worked with me and gave me a great deal. I left with the vehicle. The next part I wasn’t so happy with. I don’t know much about cars so didn’t know how to check it well. I took it back home to PA and failed inspection. I called probably 8-10 times and emailed another 3. No one was helping or responding. At this point I figured I was going to have to eat the $1100 necessary fixes. While waiting at the garage while getting it necessary items, I was irate and called the dealership again. This time I told them I just need to talk to the highest up person possible - I again was sent to a voicemail of “Jamie”. I figured like all the other calls, it would go unreturned. Jamie called me back within 5 minutes from her cell phone. I explained the situation and she was very understanding. She asked me to send her the emails I had sent as well as a copy of the garage bill. She said they guarantee their vehicles to pass inspection. After it was finished, she mailed me a check for the full amount of the bill, including the inspection fees, more than I was even expecting. You can go here and deal with confidence knowing their upper management has your back (even if the direct employees are unreachable after sale). If you have any issues at any of their brands, call and ask for Jamie - she will make it right and in an expedited manner. Every dealership should have a “Jamie” that cares about the customers and gets things done swiftly! The car is now fantastic and I couldn’t be happier.”
Fix Auto USA opened its 200th location in Palm Desert South, California, Body Shop Business reported. An impressive achievement for the company started just over a decade ago. "I'm honored to be the 200th Fix Auto USA location," said Arroyo. "I joined the network in 2014 and haven't looked back. This network has given me so much, and I can't wait to continue building my business and representing the brand."