Auto Parts in Union, NJ

“Staff were extremely courteous, professional, and respectful! They were eager to earn our business and succeeded with an excellent price and no pressure to pay for add on costs! The sales staff, Alam, was knowledgeable and assisted us in every way to make our experience as good as possible! Once sitting with Finance to close the deal, it was smooth sailing and we were even greeted by the General Manager, John Lopes, who made us feel even more comfortable! We highly recommend Open Road Subaru!”

“By far the best collision repair shop in the whole entire northeast. Not only do they get the job done but they do it precisely! I’m so grateful for the whole entire team. Specially Andrew!! Whom answered all of my calls and answered all of my annoying questions.

I had a similar repair done by a different shop but they charged me double what Union collision charged. I can’t believe I finally found a shop that’s not greedy nor sloppy.

I’m so happy with the results of the repair. Every single details of the vehicle was taken care of. I love this place! ?? thank you so much. God bless Union Collision! ??”

“I can’t say enough good things about Valentina and Ray. I was in a pinch and far from home, and they went out of their way to help me and make a stressful situation so much easier. Both were incredibly kind and helpful. They really came through for me, and I can’t thank them enough.”

“Jason and Keith are great. They made the process seamless. Found me the sickest truck imaginable. Sarah helped with the paperwork. Everybody there is cool and friendly, James, New Bike Kid, the whole staff!”

“Thanks to Antonio and Keith for the info, patience and help on making a purchase on my honda crv exl! Really appreciate everything, this is a big step towards my future goals and things went smoothly.”

“I could not more highly recommend Garden State Collision. From before even dropping off my car, at the evaluation/estimate stage, to the final pick up, Steve and his team were absolutely amazing. Having limited (read: very limited) experience with car repairs and working with insurance, Steve was so incredibly patient, kind, and communicative. When there were surprises along the way, Steve took the time to reach out to me (on his day off, no less) and walk me through what my next steps could look like. He answered every question, every call, and made an incredibly stressful time, really smooth and hassle-free.

In repairing my car, the crew did a truly wonderful job. It’s easy to see that the shop takes pride in their work and blatantly refuses to take short cuts and return a car to the roads that falls short of their expectations. The team even went the extra mile and detailed my car.

I am so appreciative of Steve, Pam, and the crew and their stellar work ethic! Thank you!”

“I first went to this body shop for a major damage assessment on my Tesla. I did not realize they do not handle Tesla repairs, but Temur (guess I have the name right) was extremely helpful. He gave me practical advice and guided me on the options available. That advice helped me later during the insurance claim process.

I was so impressed with his honesty and professionalism that I brought my other car, an SUV, to address some minor scratches. Temur took the time to inspect every detail and explained all available options, from a full repair to a simple touch-up.

At no point did he try to push their services or upsell anything. Even though he knew I might not proceed with a repair, he still went above and beyond. He provided matching paint so I could touch up the damaged area myself. I offered to pay for the paint, but he refused to take any money.

That level of honesty and customer service is rare nowadays. What more can you ask for from a body shop?

I am extremely impressed and would highly recommend them!”

“I contacted Union Auto Wreckers weeks before my visit and was quoted $106 for a steel rim. One thing I genuinely appreciated was that when I came in on the 9th, they already had my vehicle information saved even though I never left a deposit. The front-desk gentleman honored the exact price we discussed, and that part of the process felt organized and professional.

While I was paying on the 9th, though, a worker from the back (not office staff) kept joking loudly with the employees behind the desk. At one point he mentioned something about a staff member’s weight, along with other comments I didn’t really pay attention to because I was focused on my transaction. The issue wasn’t just what he said — it was how he kept looking at me after every joke, almost waiting for me to laugh or react. I didn’t find it funny and chose not to entertain it. When I walked out with my receipt, that same worker followed out and started asking me what I got and how much I paid, which felt unnecessary and intrusive.

As far as timing, I want to be clear that I wasn’t rushing anyone or demanding a specific pickup time. The staff were the ones who told me the rim would be in “tomorrow” (the 10th) and that they would call me. Around noon on the 10th, after not receiving a call, I phoned them just to get a ballpark idea because I had errands to run. I was again told it would arrive that afternoon and that I’d get a call — but no call ever came. I’m not stressing over it too much, but because I expected that call, I held off on a few things I needed to do so I could stay nearby and be ready, which threw my plans off a bit.

On the 11th, they finally called around 8:30 a.m., and the rim itself was correct and ready, which I do appreciate. Overall, the accurate pricing and record-keeping were strong positives, but follow-through on promised calls and keeping the environment professional around customers would really improve the experience.

Thank you, Union Auto Wreckers, for the service — overall you guys did a great job in my eyes. I highly recommend Union Auto Wreckers, and I believe it’s important to leave honest reviews because it helps other customers and also helps the staff grow. Every little bit counts, and that’s the honest truth.”

“Back to leave a Review for Leo! I recently got my car battery changed and Leo did such an exceptional job as far as making sure the battery and everything around it was attached and in proper place and functioning. Leo made this experience an overall very hospitable one and it is clear that he has a gift in this industry! Thank you, Leo for your kindness AND Great service. You are surely seen”

“Updated Review: A Turnaround Experience

My initial experience with the service department at this Honda dealership wasn’t the best. Communication was lacking, and I felt like I wasn’t being treated with the level of professionalism I expected. However, things took a positive turn after I left my review.

I was contacted directly by the service advisor Anthony J who apologized for the inconvenience and assured me that the part for my vehicle had arrived. He arranged for valet service to pick up my car from my home, bring it to the service department, and then return it once the work was completed—all at no additional hassle to me.

I appreciate the effort that was made to make things right. While my first impression was not great, I can say that the follow-up was handled with care and professionalism. It showed a willingness to take feedback seriously and improve customer experience, which I respect.

Thank you for addressing the issue and turning the situation around.”

“Joe here at Lee Myles Transmissions Union NJ, we have been working with Buy Wise Vauxhall & Kenilworth for years! Always reliable on getting you what you need FAST with great knowledge on parts. Pablo is always a pleasure to work with!”

“I'm in st Louis and just purchased a 2005 cadillac xlr. I was wanting the cadillac chrome rims and big daddycaddy was suggested to me even tho they are in new jersey. Sal was awesome to work with. The rims were exactly the ones I wanted in mint condition
And delivered within 4 days even tho they are in jersey and I'm in st Louis missouri. I highly recommend anything u need Caddy related, contact Sal. Sal, thank you for the GREAT SERVICE.”

“I cannot say enough about Michael and his team. Professional and courteous and they work fast…and the work is solid. They are fairly priced. They replaced my 2001 VW Jetta front bumper, painted the molding, and took out some scratches and put new paint on the passenger rear door. The car looks fantastic. Highly recommended.”

“I would recommend them to anyone,Pete and George were very helpful with the engine I needed for my 03 Hyundai Santa Fe,it was exactly as Pete stated for condition and grade. After talking to Pete on the phone for 5minutes, I felt like I had known him forever,and he was a good friend. When I returned the core to them,George made me feel the same,like I was a friend of the family. Anyone who says otherwise must be a real tool. Thanks guys. I will buy from you again without hesitation. If I can give one critique, wish they hadn't cut up the engine wiring harness so much,but I do understand, time is money. Thanks again and hope one day to meet Pete in person he is an asset to the business,everyone should be so friendly,the world would be a better place,thanks buddy!Ed P. MountLaurel,NJ”

“Joe came to my rescue today when part of my exhaust system broke while on the Parkway. I pulled off the first exit I saw in a slight panic and just happened to find Joe’s shop right off the Parkway. He was so kind and offered to secure my exhaust pipe that was scraping on the ground. He had me back on the road within 10 minutes. Without his kindness, I would’ve been stranded. If I lived in the area I’d definitely trust him with my car. Thanks again!”

“I came in this morning for an oil change. Carlos in the service department assisted me. He is always polite, professional and knowledgeable. He explained to me what services, besides the oil change that was scheduled, is needed based on my mileage. He also explained to me the importance of the additional services. We discussed the price and I decided to get those services done since I was always scheduled for service. Carlos has been here for years and he’s very helpful. I am always satisfied with the service I receive at Open Road Chevy.”