Verizon offers mobile, 5G home internet, and business services, available both in-store and online. Customers can schedule appointments, place online orders for in-store pickup with options like express lockers, or utilize free two-day shipping and same-day delivery where available. Reviews highlight positive in-store experiences, particularly noting employees who are knowledgeable, respectful, patient, and helpful. Customers report receiving great and efficient customer service, with associates attentively troubleshooting phone issues, assisting with setting up new devices, and facilitating warranty processes without rushing clients. The service is described as fast and effective at resolving problems. While stores can be busy, wait times are often reported as short. The physical environment is noted as being very clean. Staff are commended for making complex procedures, like switching services, easy and for their overall friendly demeanor. The stores are well-stocked with the latest phones. These consistently positive interactions leave customers with a changed and happy outlook, leading to strong recommendations for the business and its dedicated teams.
Very friendly and very helpful. Buy your phone from here
May 2026
Came in ready to cancel service after speaking with 12-15 people on the phone that were zero help. Adri helped me fix my problem and got me squared away
April 2026
Ported over from Xfinity. 10/10. Love this place. Went above and beyond. Truly love the staff. Great energy. Will recommend
