Verizon, as represented by the Wireless Zone in Waldwick, is dedicated to providing excellent customer service and a wide range of products. Customers appreciate the helpful staff, especially individuals like Kavita and Javier, who are praised for their professionalism, knowledge, and ability to solve problems efficiently. The store offers various Verizon plans, including Unlimited, Family, and No Contract options, as well as devices from popular brands like Apple, Samsung, Google, and more. Clients have reported positive experiences when upgrading devices and receiving assistance, often highlighting the staff's ability to explain options clearly and provide support in stressful situations. With competitive prices and a commitment to customer satisfaction, the Waldwick Verizon store is highly recommended for anyone looking for mobile solutions.
Went in to upgrade my phone to the new iPhone with the Verizon promotion and everyone was very accommodating and even got the color I wanted from another store the same day. Definitely would recommend!
July 2024
Very helpful to find the best solution for my problem. Offers great deals and very good at explaining each option that best fit my needs
July 2024
Amazing customer service! Javier’s helped restore all my data although my phone was dead … Will always use the Waldwick location!