“Winnie at Tractor Supply is on another level. We went to a bunch of different locations and she was the only one who actually checked for the product instead of guessing. I called in with the chemical name and she didn’t just say yes or no. She actually used her eyes to read the label and confirm what was in the product so we didn’t waste an hour driving for nothing. That alone saved us serious time. On top of that she brought the product to the front and held it for us and even made sure there were extras. That is real customer service. Not lazy. Not rushed. Not robotic. Just someone who understands the product and cares about helping people. This Tractor Supply is lucky to have Winnie. If you’re management and reading this give her a raise and then in six months give her another one. Hold onto people like this and your store will always win.”
Home Improvements
“Winnie at Tractor Supply is on another level. We went to a bunch of different locations and she was the only one who actually checked for the product instead of guessing. I called in with the chemical name and she didn’t just say yes or no. She actually used her eyes to read the label and confirm what was in the product so we didn’t waste an hour driving for nothing. That alone saved us serious time.
On top of that she brought the product to the front and held it for us and even made sure there were extras. That is real customer service. Not lazy. Not rushed. Not robotic. Just someone who understands the product and cares about helping people.
This Tractor Supply is lucky to have Winnie. If you’re management and reading this give her a raise and then in six months give her another one. Hold onto people like this and your store will always win.”