The AT&T Store in Wayne is highly praised for its exceptional customer service and a wide range of products and plans. Customers can find phones, tablets, smartwatches, and connected devices from popular brands, along with flexible wireless data plans that cater to different needs. The store offers prepaid options with no annual contracts and unlimited data plans that come with AT&T’s nationwide 5G service at no extra cost. Many reviews highlight the helpfulness of the staff. Stephanie, the manager, is specifically mentioned for her patience and compassion, especially when assisting older customers. She took the time to investigate issues and upgrade plans to better suit their needs, ensuring that everything was clearly explained. Similarly, Sonya received praise for her supportive and kind approach while helping customers set up their devices. Customers appreciate the store’s willingness to help during emergencies and financial difficulties, with staff showing understanding and flexibility. One customer noted that after struggling with other stores and customer service, Jacob and his team provided a solution promptly, making it their preferred AT&T location. Overall, the Wayne AT&T Store is recognized for its dedicated staff and commitment to customer satisfaction.
Highly impressed with the professionalism n engaging personality of Aliyah. Very knowledgeable about everything Great Service. Have recommended to others to visit n do business with The Preakness AT&T Store!!
January 2025
Sonya was great! Helped set up my phone, added an extra line — no charge, no hard sells, supportive, kind, patient, and smart! Thank you Sonya!!!
August 2024
Very helpful and informative regarding new products.
