Firestone Complete Auto Care in West Long Branch, NJ, has earned a strong reputation for providing reliable and friendly auto care services. Customers appreciate the honest and compassionate service from the staff, especially the store manager, who is known for being helpful, kind, and trustworthy. Many reviews highlight the quick and efficient tire services, with some customers noting that the team works hard to ensure repairs are completed promptly, even during busy times. The staff also takes care to avoid damaging rims and provides realistic estimates for service times. Customers feel valued and respected, with some mentioning that prices are affordable and that they received honest advice with no extra fees. The shop is recognized for its caring attitude, with staff going above and beyond to help, even when customers have tight schedules or special needs. Overall, Firestone in West Long Branch is seen as a dependable place that offers comprehensive vehicle maintenance, from tire sales to repairs, with a friendly team dedicated to getting customers back on the road safely and affordably.
Brought the car in late for a tire change and needed it done as soon as possible. Got it finished in 30 minutes!
May 2026
Fast. Needed an oil change. Took less than an hour. The service is quick. However, they will do a proper job if it takes longer than expected. They never pressure me or upsell me. They do advise of recommendations for next visit and the pricing is comparable to other repair shops.
May 2026
Swapped my wipers, great service! Helped put them on as well!
