“My car engine took on flood water a few weeks ago, and Trotter’s helped me out by taking a look at it and working with insurance to get my claim finished. Even when my insurance company tried to pull a fast one on us, Keith & Keith Jr had my back and dealt with the annoying and rude insurance agent who was assigned to my claim. I’ll be taking my next car here for sure! Thanks guys.”
“Brought my car in after getting a flat in the afternoon and was told the job was done earlier morning next day. Bob was quick to communicate, would go back next time.”
“I would like to thank Maria, and the DD auto group for their amazing work to help me get into a vehicle. My credit was very hard to get a loan. But Maria was confident she could help and she worked very hard to find a lender and get me into a car. If she had a lot of good relationships with many different institutions, and she utilized everybody to get me this loan to get me into a car. I'm so grateful for all her work and happy to be driving in my new Dodge grand caravan. , Maria and i highly recommend the didi auto group to anybody. They are amazing People and very good at their jobs with excellent customer service, and moria have gone above and beyond.”
“Efficient and professional mechanics. They find the mechanical problem and fix it correctly so you don't have to keep coming back. There's an indoor waiting area and plenty of eateries around if you get hungry while waiting.”
“Anthony is the best around. He diagnosed and fixed my alternator incredibly fast, and he saved me money by finding the best price for the parts. I was back on the road in no time.I am grateful for this automobile wizard, he is a master of his craft. - the real deal.
Thanks Anthony.”
“TLC is one of the best repair shop there is professionally run excellent service and just good people who care and take care of you when you need help would recommend them to anybody”
“I recommend West Long branch location in New Jersey. I appreciated how professionally and friendly they communicated with me and they work fast. The oil change took 40 minutes. Definitely much faster than any places I have been to. The price was acceptable. They took even a coupon.”
“Circle Infiniti came highly recommended, which is why I traveled from New York to have my car serviced there. The staff is exceptionally well-trained and helpful. I would like to extend a special thanks to Todd Rovinsky, the Service Manager, for delivering outstanding customer service. His professionalism and extensive knowledge of parts and service were evident throughout the process. Todd kept me consistently updated and ensured my car was prepared for our road trip before the weekend. The level of service provided far exceeds a 5-star rating. Thank you again, Todd and the entire staff, for this exceptional experience.”
“Was there yesterday for an alignment and 2 new front tires… was a lil nervous it would take long as for i had to be out by 1:30. Talked to them at 9:30 and said they’d have it done… they did just that and earlier than i expected. Great service with a professional staff.
Sincerely GG with the Edge”
“Should be 5 stars but here’s why its not
The good:
Amazing responsiveness, very friendly, knowledgeable about the cars, fairly quick sales process.. bonus: they offered to buy me dinner because we were there late
The not so good:
Apparently this dealership requires you to have your car insured and bonded BEFORE leaving. I was not made aware of this and so I drove two hours to be told I couldn’t leave with the car. I was on the phone over an hour trying to get ahold of my insurance company, but they were closed. They did finally agree to pay for temporary coverage for me so I could get everything switched over the next day.
I am grateful they paid for the insurance but if that was an option I wish they would have started with that instead of having me on the phone forever with my insurance company.
Overall it was a good experience and I would use them again, but if your first time make sure you contact your insurance before they close for the day!”