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“I would like to take the time to thank the Acting Postmaster, Joel, for being kind enough to track my package which went all over Delaware County. Thank you so much.”
“I had a postal item which was misdirected to this post office. Unfortunately, they were unable to hand it over the counter to me, but they promised delivery the following day. I received the item in a timely manner and was grateful for the help and advice I received from the very pleasant staff at this post office.”
“The best postal office, the staff is always friendly and helpful! I've also noticed sometimes I'll receive shipping adjustments for overpayment, not sure if this is automatic or someone there is going out of their way to do that. Either way ??”
“The women who work in this post office are amazing. They are friendly, helpful, funny, extremely competent, and they make this my favorite post office in the area. For the people who are complaining, please try the Collingswood post office. Then you will understand what a bad postal experience is! The Merchantville P.O. offers a pleasant and professional experience every time. I am not one to stan Merchantville, but these ladies are the best.”
“I had an amazing experience at the post office today, thanks to Frank. He was incredibly polite, efficient, and helpful throughout my visit. Frank took the time to explain my shipping options, answered all my questions patiently, and even helped ensure my package was securely packed. He truly went above and beyond to make the entire process smooth”
“This post office was a little hard to see at first bc it’s in the plaza and they are normally stand alone buildings. It’s in Hartner Plaza if anyone needs the directions. The gentleman behind the counter was very pleasant and helpful. Not your typical post office. The location is convenient and I highly recommend!”
“Just wanted to say thank you to the lady who helped me today (1/11/22) around 1130am. I had a late Christmas gift and some baked goods heading to a friend. She took the utmost care in packaging them for me - very creatively, I might add! She saved me a couple bucks, which is always appreciated after the holidays. Thank you for your kindness and care with my items! A+ for customer service.”
“I am at this post office almost every day. The ladies in this office are great! I don't understand the people writing awful reviews. If you're kind to them they are kind to you. They have more than once gone out of their way to help me.”
“I love this quaint little post office branch. It has a truly hometown neighborhood feel. And, there is rarely more than a 2-3 minute wait, even on an afternoon. The clerks inside -- (dare I call them "clerks" ??) are down to earth and approachable, always friendly and welcoming, adding that rare human/personal touch to their face-to-face interactions with customers. They greet you when you arrive and smile and say "goodbye, have a good day" when you leave. These may seem like simple facts but they make all the difference. If you've ever stood in a post office line for what seems like 20 minutes behind 6-7 other customers, only to encounter a robotic grump behind the counter, that can be a very irritating, aggravating experience. Merion Station is a little slice of heaven, where kindness, friendliness, and efficiency are the standard. Thank you, Merion Station Post Office!”
“They are great. For the cost of postage and shipping, they are better than other places. I've never lost anything in transit or had anything go missing. Everything arrives on time. Great service and the staff is friendly. I highly recommend this store.”
“Came here a few times (usually around noon) and the wait times are minimal, staff is friendly, and this location also has a self-checkout kiosk, which is helpful to send out mail after hours”
“OMG!!!!! This United States Post Office in Palmyra, NJ was sooooo on point!!!!! YES!!!! It was a bit busy but, Spencer, was handling and doing things to keep the customers moving!!! NOPE, don't know him but do LOVE the U.S. Postal service that we were provided today!!!!! YES!!!! Give Spencer, probably a long over due raise! It's clean inside, lots of information as soon as you walk in the door but I would recommend leave the inside closed door to the postal cashiers open for even air flow (just my opinion). I was in and out within minutes because while Spencer was working customer issues he acknowledged that I and others customers were waiting, called us over to keep us moving while he was multitasking to resolve another customer's issue. AWESOME JOB "Spencer" on a Saturday morning!!!Thank you Palmyra, NJ United States Post Office on a JOB and CUSTOMER service well done!!!!!YES!!!!! I do recommend this post office to my family, friends and, NOW, the World too!!!!!”
“I usually have the same female postal worker behind the counter and she is so polite and wonderful and the fact that she acknowledges me, and knows who I am from prior visits, make so much of a difference!”
“Staff are very friendly and try to move as quickly as possible during rush, even though they're limited. It's ashame that most of the time they don't have many supplies, because they want to shut them down to save money. I hope they don't close this location as it is more convenient for me and many others than downtown where there's no parking, long lines and horrible customer service. I use this post office whenever I have to mail something off or try to pickup supplies.”
“Every time I go to the Mt. Ephraim Post Office, I am greeted with a friendly smile and exceptional service, no matter who is working. The two main employees go above and beyond.”
“Amazing notary mail, everything you need. Highly recommend!! You get the sense that small businesses like this barely exist anymore but this one is great so support it!!”
“I love that this post office is right near my house. Great location, and the lines go by fast. Wasn’t a huge fan of the one male post office clerk that skips through the payment screens when I’m trying to decide how quickly my package gets sent out. I felt it was rushy and rude. He seemed bothered and impatient. Other than that, this is my go-to post office for convenience.”
“I had a great experience at the Haddonfield post office thanks to Mike. He was professional, patient, and took the time to make sure everything was handled correctly. It's clear he cares about the people he helps, and his customer service really stands out. I'll definitely be coming back to this location because of the great service. Thanks again, Mike!”
“Wonderful USPS location—probably one of the best I’ve ever visited. Hardly ever a line (and if there is one, it moves very quickly). Friendly, patient, helpful and competent employees. A real pleasure!”
“Thank you all for being so patient and making the fingerprinting significantly less annoying because of my cold hands! You’re all so kind and helpful and I’m really grateful for the positive experience! Highly recommend”
“I sell jewerly and typically send out 3 packages a day the guys in here are always pleasent and helpful. I used to live in woodbury and absolutly dreaded the post office they were so rude but here in audubon its excellent customer service 6 days a week!”
“No lines if you show up at off-peak times outside of first thing in the morning, during lunch, and maybe right before 5pm. Mid-morning and mid-afternoon is usually OK. Have your items ready otherwise you'll probably encounter somewhat typical USPS orneriness.”
“Kind and helpful staff - it was pretty empty when I went (4:30 pm on a Monday), no line. The women I worked with was very friendly, answered all my questions with ease, and was even patient with me when I made a mistake on the touchscreen.”
“I have always found this post office and Tony my mail carrier to be efficient and pleasant. Most of the posted low ratings are about passport services not normal post office business.”
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“I don't send a lot of mail so I'm very unfamiliar with how the process works. So when I get in the post office, I have absolutely no idea what I'm doing, but the customer service here is great. Each time I go, any questions I have, they help me and answer it with such a detailed response and they're quick! They taught me a lot! Thank you ladies!”