Quest Diagnostics Westwood offers routine lab tests, drug screens, and pediatric specialty services, including COVID-19 antibody testing by appointment. The patient service center is located across from Hackensack UMC Hospital. Appointments can be scheduled online. Reviews note that check-in can be efficient with almost no wait, but also that the self check-in system is extremely impersonal. The waiting room is described as an uncomfortably loud space with no human contact. Wait times vary, with one patient waiting 25 minutes despite an appointment. The phlebotomists receive consistent praise for being kind, skilled, patient, and pleasant. Multiple reviews highlight painless blood draws with no bruising or blown veins. These positive interactions with the technicians encourage patients to return to this location.
Short wait time, friendly, efficient and professional staff.
June 2026
I had a great experience today with Juliette. She was courteous and professional. I came for bloodwork and she was able to find the lab order my doctor faxed to the office. I was in and out in 10 mins.
June 2026
Yes I was being harassed to pay up front. I am being treated for an endocrine disorder that requires exact timing is required. Terrible business model.i have good insurance and have met my out of pocket max. Now you owe me $70.00. But the tech could not draw without. Never again.
