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“Amazing service and I didn’t even step foot in the store. I called the Wednesday before Thanksgiving searching for a specific men’s UGG shoe. I have called other Journeys but no location serviced me like this one. I spoke with a gentleman named Jose. Who let me know the shoe was out of stock and unfortunately he was unable to order it for me. He took down my information and said he will call me when he gets his next shipment. Due to COVID-19 I knew this was a long shot. I searched high and low since this was a Christmas gift my mom wanted for my brother. I finally was able to find a pair. I just received a call from Jose he received his shipment and the size I needed! I felt so bad I completely forgot and I already was able to get the shoe. I feel bad I am not giving him the business but he deserves a review and I highly recommend asking for him if there is something you need!”
“The store manager Kaleb was so helpful with getting my birthday shoes delivered to the correct address. I had been getting the run around from footlocker customer service and FedEx, but he got right to the bottom of the situation and got me a new shipping label created and my item should be here any day now.. Thank you for making my birthday a happy one!!!! KALEB YOU ROCK!”
“Walked in with an angry girlfriend who tried on over 15 different pairs of shoes from multiple different stores. We tried JD as a last ditch effort before leaving the mall and Greg was standing in the doorway and greeted us. I got nothing but good things to say about him, but the main reason I’m writing this review is due to his fantastic advice on what shoes my angry girlfriend should get. He recommended the Nike Vomero Plus (which he was also wearing) and my girlfriend was more than pleased. Shes very picky and complains about her feet hurting after her “arduous” nursing day. She’s on her feet all day for work and needed a solid shoe she could move around in all day at the hospital with no issues. Greg came to the rescue, he’s the goat ?”
“I hadn’t been inside this dicks in over 5 years but I needed running shoes for my first marathon run. The store was organized and easy to find the woman’s running shoe section. When I walked into the section there were sufficient associate coverage and I was nicely greeted by I believe her name was Arianna or Aianna? I told her my purpose for that days shopping also on a budget as I probably wouldn’t use the sneakers as often. She showed me great options as well as gave personal insight. Pricing was on sale but for the quality not bad(Nike $138). I asked if she makes commission and she mentioned no which was a shocker being in sales but it was also nice because that meant as well she genuinely wanted to help not just make a sale. The wait to check out wasn’t too long and as well the cashier was friendly. Great experience overall”
“Great experience at Kids Foot Locker in Woodbridge Center! The staff was friendly, patient, and very helpful in finding the right sneakers for my child. They took the time to make sure the fit was perfect and explained the options clearly. The store was clean, well-organized, and had a great selection of kids’ shoes. We’ll definitely be back and highly recommend this location to other parents. The service was outstanding!”
“Your employees were awesome great customer service especially jasmine she helped me and my kids with all sneakers and was very quick and attentive nowadays you need the happy faces and great attitudes keep it up”
“I had such a great experience when I visited this store! The two associates, Lizbeth and Amethyst were amazing! My dog chewed my favorite Loft headband and they helped me find the same one (not many left because it was on clearance). Then after, they helped me pick out several others that looked great. They were so welcoming, personable, and hilarious I really can't wait to go back. I hope everybody gets to experience these two awesome ladies!Thank you so much!!”
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“I visited the Skechers store in Woodbridge with my child to get school shoes. I really appreciated that they had a good variety of sizes available, which made the shopping easier. However, the pair we ended up choosing wasn’t exactly the size I would have preferred, so I wasn’t completely satisfied. Overall, the store is nice, and the selection is good, but I wish the fitting worked out better.”