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10AM - 6PM
293 NY-59, Nanuet
Electronics
“I had a great experience shopping at PC Richard & Son in Nanuet. I recently purchased an AC unit, and Matt made the entire process easy from start to finish. He was friendly, knowledgeable, and took the time to answer all of my questions without making me feel pressured. He helped me find the right unit for my needs at a great price. Excellent customer service like this is hard to find these days. I highly recommend this store, and if you stop by, definitely ask for Matt!”
10AM - 6PM
317 NJ-17, Paramus
Electronics
“I would like to express my sincere appreciation to Tom Paone, Manager of the Paramus location, and Jennifer from the Repair Center for their outstanding assistance with an issue involving my new refrigerator.
With a holiday weekend approaching, I was concerned about getting the matter resolved quickly. Tom and Jennifer both took the initiative to escalate my claim, and thanks to their efforts, the issue was resolved in less than 24 hours.
My family and I have been shopping at PC Richard & Son for many years, and experiences like this are the reason we will continue to do so. We have always been treated like family, and that level of personal care and customer service is what truly sets PC Richard & Son apart from the big box stores.
Thank you again, Tom and Jennifer, for your professionalism, responsiveness, and dedication to customer satisfaction.”
“I recently traded in two iPhones for upgrades. I completed my upgrade about two weeks before my husband’s, and I worked with Yash both times. He made the entire experience easy and smooth, taking the time to understand my needs and helping me get the best value from my plan.
Yash was patient and willing to answer every question I had, whether it was about the iPhone itself or even specific apps. Because of how positive my experience was, I specifically booked an appointment with him again when it was time to upgrade my husband’s phone.
He also gave me his business card so I could easily reach out if I had any concerns or questions afterward, which I really appreciated. I truly can’t say enough good things about the experience and the level of customer service he provided.”
“Dear John, since you did such a good job, I am bring my daughter to your store at 3:30pm on this Sat. I would like her line to be joined to my account. Thant you for saving me 2000 dollars of upgrade a new phone. You are the best.”
“Marleny Delesus was amazing , patient , thoughtful and very helpful . I still have a few issues but already heading in to see her . She really is a superb manager and made this crazy phone experience much much better !! I give Marleny herself 10 stars .. only reason I stay with Verizon is the customer service like her”
“Best costumer service I asked boost mobile if the could transfer my music and photos to a phone if I bought it;and they said no! Mr Steve said he will try his best and yep he transfer everything, I definitely come back to shop a new phone again”
“Timely emails and updates on orders. Product proves to be quality and reliable. James always answers my calls and responds quickly. Great experience with New York Cables”
10AM - 7:30PM
1005 Madison Ave, Paterson
Electronics
“I cracked my iPhone screen and decided to try this place,when I walked in the young lady was so nice to me and she had wonderful customer service,I felt so comfortable and I was very happy with the results.I will be recommending my friends and family,Thank you very much for such a great experience❤️”
“Thank you Nicolas and Karina for all of your help and patience!! I had a 1 month issue with the insurance but Nicolas and Karina stood by the entire time. Thank you!”
“Omar in Franklin Lakes Verizon is amazing! He goes out of his way to help everyone. He goes above and beyond to update my account and help with my I phone. We love you Omar!!!!! 5 star plus !!!”
“Had a great experience. The staff was super knowledgeable and I was able to get relevant gaming stuff from them without issue. They weren’t pushy at all and provided really valuable feedback. Ended up purchasing a hefty PC and pedals for my racing sim.I also love the fact that they have a simulator in the store that you can try out. All in all, great prices, great service… what more can I ask for.”
“Mrs Weber was very explanatory indetailing the options of and choices of each purchase. Delivery and instalations were on scheduled time and any concerns were addressed satisfactory.”
“David was great and incredibly helpful. He quickly helped me solve my issue and made sure I got the best possible solution. However the lack of AC in the store is ridiculous and makes for unfit working conditions!”
11AM - 6PM
130 N Rte 303, West Nyack
Electronics
“I had the pleasure of being assisted today by your sales representative RiChard. He went above and beyond in helping our family navigate the complex process of closing a deceased relative's account and reassigning the associated lines and account responsibilities.
RiChard demonstrated exceptional professionalism, patience, and attention to detail throughout the entire process. He took the time to carefully address all of our questions and concerns, remaining committed to assisting us despite multiple system glitches and verification complications. He dedicated more than 90 minutes to ensuring everything was handled properly, even sacrificing his lunch break to provide uninterrupted support.
Without RiChard's knowledge, persistence, and genuine care, this experience would have became frustrating. His outstanding customer service and dedication made a significant difference, and we are truly grateful for his assistance!”
10AM - 6PM
70 Broadway, Paterson
Electronics
“Excellent customer service ?To be completely honest, the amount of care invested when solving issues is why I'll continue business at this location.Great phone & plan ?”
“Walked in and there wasnt a wait and great deals. $20 for a screen protector and for him to install it as well! Great deal! Ill definitely be coming back! Thanks!”
“The store employee was very helpful and courteous He even set up my gateway and activated it since I’m not so computer savvy They need to let people know it’s a third party store which limits some things they can’t help you with. This saves the employee aggravation from rude customers”
“I would recommend Ryan Electrical Services without hesitation. We had to have wiring run properly to the a/c unit in the attic and replace a rusted meter box on the side of the house. Jack coordinated with the other trades, kept us up to date and did great work. It was a pleasure dealing with Jack his assistant and the office, thanks again.”
10AM - 8PM
175 NY-59 Suite 135, Spring Valley
Electronics
“Good service at the Spring Valley offices at the entrance to the Food Fair....
Honorable attention to Miss Kerly with attention at the customer's level (it was more than half an hour of laughter during the purchase).
In advance we hope that the bosses do not draw attention to it since for my friends and I it was one of the best attentions.
❤️”
“THE BEST! It's not just that they have EVERYTHING - but that they are willing to go above and beyond to help. Shout out to Leo P. - not only did he find the specific item I needed, but he was willing to do some trouble shooting so I felt assured that the item was correct and that it would fit where I needed it to, before I made the 40-minute drive over. I tried 4 other stores before I called Feldman Brothers. Next time, I'll just go there first!! Thank you!!”
“Went in to get a replacement phone and the sales representative AJ informed us that we were eligible for 2 upgraded phones. We were leary but he explained everything in detail and we decided to go with the new package. Received the phones in the mail and went back to AJ to set them up for us. He was fantastic and knows the business. He was extremely patient showing us and answering any questions we had. Would recommend anyone if looking for a new phone that's the store to go to. Thank you again AJ”
“The service is phenomenal! They literally have everything you need. The prices are great too I got my OtterBox from here and you really can't beat the price, cheaper than amazon!!!”
“Adrian at T-Mobile was amazing! He was very helpful, patient, and professional during my line transfer. He made the whole process easy and stress-free with exceptional customer service. Highly recommend him to anyone who needs assistance at T-Mobile!”
“Every time I've dreaded having to go to phone store their staff have been soo helpful with great attitudes and patience. They make the time there pass quickly. I normally don't give review but they deserve one. 10s across the board.”
“Excellent service from Rodrigo, thank you for helping me fix my phone, one of the best metro by t-Mobile I have ever been to. Rodrigo was very kind and patient with me since I am not good with mobile devices and he was really a great help, it is the best customer service I have had in my life without hesitation I will give him 5 stars, which this guy should really have. a raise or an honorable mention in your work, many thanks to rodrigo and Metro for this great service”
11AM - 6PM
143 Main St, Paterson
Electronics
“Bought a bmw kid bike and Mercedes Benz car with AC for my 2 kids they love it so much and joe is very polite and helped me with price because i bought 2. I went back to buy an iPhone for my wife just because of joe highly suggest to shop at electronic world because of their expieennce in this town”
“Needed to make a return was a smooth process & stopped at
the "Geek Squad" 2 have my Acer
Laptop ck out 4 the issue I was experiencing or charger! To my surprise the "BB GS" rep offered
to review my laptop while I shopped @ NC! Couldn't be a nicer young man & in this day - where a fee is charged for every minor request it's nice too have BB perform a courtesy review for me !!”
“Cedric provided a very pleasant shopping and checkout experience. Not often you run into that level of friendliness and professionalism in today’s age. Excellent service.”
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“Walked in this morning to get a new laptop. Aside from some issues double checking if it was in fact in stock, problem was resolved quickly. Chris had us in and out of the store in no more than 20 minutes, but was ready to answer any questions we had and show us some exciting new Macbook features. Thanks for a quick and seamless shopping experience!
A heads up- I would highly recommend calling any Apple store ahead of time to triple check that a product is in stock, especially if it is a newer “hot” item. You can check online as a pick up order but it definitely is better from my experience to call ahead if they are able to check stock over the phone. We saw one second the Macbook was in stock at one store and the next morning, it was sold out. Stock definitely changes rapidly.”