Marriott Albuquerque offers a central location with stunning mountain views and a comfortable atmosphere. Guests often praise the lovely service, particularly in the lobby bar and during breakfast. The hotel features nice rooms, with some travelers enjoying amenities like lavender pillow spray and a swimming area for families. However, experiences can vary significantly. Some guests report issues with room cleanliness, outdated accommodations, and staff disengagement. Problems such as ineffective air conditioning and broken door locks have also been highlighted, leading to dissatisfaction. Guests have mentioned the lack of complimentary breakfast and free internet, which they feel are often provided by smaller hotels. While some staff members receive commendations for their helpfulness and kindness, others have been described as frustrated. Overall, while Marriott Albuquerque has potential and offers pleasant aspects, improvements in cleanliness, staff training, and customer service are needed to enhance the guest experience and maintain its reputation.
Lovely place with a very comfortable bed, and service was lovely in the bar in the lobby. The location was great, pretty central with amazing views of the mountains. Would definitely recommend
July 2025
Comfy beds, clean rooms but elevators are slow. Bar a little pricey.
July 2025
Fantastic, clean, safe, amazing service, good food, clean rooms!
