Marriott Albuquerque offers a central location with stunning mountain views and a comfortable atmosphere. Guests often praise the lovely service, particularly in the lobby bar and during breakfast. The hotel features nice rooms, with some travelers enjoying amenities like lavender pillow spray and a swimming area for families. However, experiences can vary significantly. Some guests report issues with room cleanliness, outdated accommodations, and staff disengagement. Problems such as ineffective air conditioning and broken door locks have also been highlighted, leading to dissatisfaction. Guests have mentioned the lack of complimentary breakfast and free internet, which they feel are often provided by smaller hotels. While some staff members receive commendations for their helpfulness and kindness, others have been described as frustrated. Overall, while Marriott Albuquerque has potential and offers pleasant aspects, improvements in cleanliness, staff training, and customer service are needed to enhance the guest experience and maintain its reputation.
Priscilla, I want to thank you for your kindness during my time of grief. I had found out today that my family needed to put down our family dog. I needed to check in a few hours early to grief and Priscilla made that happen. Her kind words and the little cookie showed me so much kindness that I’ll never forget. Thank... read full comment
June 2026
Great gym/free weights and pool. The room Air conditioner is really old and doesn’t cool the rooms, another guest said same., some traffic noise also
June 2026
There were issues accommodating my spouse who is hearing impaired. The closed caption didn't work correctly.
