Express Factory Outlet provides outstanding customer service. The store offers help with finding the right size and products, even on busy days. Customers appreciate the kind and helpful staff, making them happy and willing to return. The business stands out for its excellent service, making it a great place to shop. Customers have great experiences and plan to come back.
Make a purchase, then try to return it but this was while mall was shut down do to no ac. Then I was outbof town on family matters for a few weeks and there was no allowance on return period, strict 30 days even though they were not open for all 30 days. This just shows the lack of customer service offered by then
July 2025
Store manager Wanda was amazing with me today helped me with what I needed for a special event even helped me find the right size thanks again Wanda will definitely be back because of you!
October 2023
Got my son fitted up for a suit and all went very well despite the store being busy the customer service is outstanding. So happy because that’s hard to find.
