Ferguson Plumbing Supply provides exceptional and top notch customer service. Staff members are helpful, courteous, gracious, upbeat, and kind with helpful suggestions. They are knowledgeable experts about the products and go out of their way to provide the absolute best service. Customers report being waited on promptly and having their questions answered thoroughly. The staff is adept at comparing products, locating specific items, and writing up orders. They offer guidance on delivery and diligently track orders. The showroom is described as lovely. Even in special circumstances, such as a return just after closing time, employees are accommodating and ensure the process is handled promptly and efficiently. This results in a great experience that customers highly recommend, with some noting it is among the best they have ever had when buying a large item. The overall atmosphere is one where customers walk in with problems and walk out with solutions.
My water heater plug broke and we needed to find parts for it, everyone there didn’t hesitate to help us find everything we need, Dakota was a big help, she made sure we were taken care of, Highly recommend Ferguson Plumbing Supply. Thank you guys for all your help we appreciate you!!
November 2025
service was friendly and good. that parts to fix water heater was on the high side for cost.
May 2025
They were super helpful. I went all over town, and no one had quite what I needed. They figured out how to construct what I needed. It was fabulous!
