Mattress Firm provides outstanding and exceptional customer service. The staff is super helpful, patient, and professional, going above and beyond to assist customers. They are very willing to help in a courteous manner, explaining differences between beds so customers can make good decisions and find the best mattress at a great price. The process can be smooth, with awesome financing options available. The delivery team is friendly, professional, and expert. They deliver when promised, unboxing, unwrapping, and assembling inside the home expediently and with no problem for a very smooth setup. They adjust the location of the bed as needed. The store stays in continuous communication regarding delivery. Customers are very happy with their service and highly recommend the business. Many report loving their new bed, with one noting the Tempur-Pedic system provided refreshing sleep like being on a cloud, reducing swelling and improving back pain with its adjustable base and lumbar support.
