Metro by T-Mobile at 5555 Zuni Rd SE Ste 5 offers unbeatable prepaid plans and the latest 5G phones from top brands. The friendly staff is well-versed in product knowledge and provides excellent customer service. Customers praise the store's ability to resolve issues with phone service or accounts, with one reviewer highlighting the stark contrast to other Metro by T-Mobile locations that were unable to assist. The store manager, Adrian, is described as exceptional and helpful, assisting customers with new phone setup and account management. Myra, another staff member, is also commended for her kind and helpful approach, including reducing a customer's phone bill by $100 and setting up a new family plan. Reviewers consistently recommend this Metro by T-Mobile location for its professional, knowledgeable, and attentive service, in contrast to other stores that simply refer customers to contact customer service. The Zuni Rd store is praised for its ability to resolve issues and provide personalized assistance, making it a go-to destination for prepaid wireless needs.
I came in yesterday from another carrier and got a new phone and great service at this location. The staff was very friendly helping set up my phone and the prices were very reasonable.
August 2025
Came Into the store just browsing ended with a very good phone, the workers have good customer service and phenomenal knowledge on what they’re doing
June 2025
Stopped in with a friend of mine because he needed to get an upgrade. Nice place. Very clean and the employees were there to assist you with anything you needed or wanted to know
