Metro by T-Mobile at 5555 Zuni Rd SE Ste 5 offers unbeatable prepaid plans and the latest 5G phones from top brands. The friendly staff is well-versed in product knowledge and provides excellent customer service. Customers praise the store's ability to resolve issues with phone service or accounts, with one reviewer highlighting the stark contrast to other Metro by T-Mobile locations that were unable to assist. The store manager, Adrian, is described as exceptional and helpful, assisting customers with new phone setup and account management. Myra, another staff member, is also commended for her kind and helpful approach, including reducing a customer's phone bill by $100 and setting up a new family plan. Reviewers consistently recommend this Metro by T-Mobile location for its professional, knowledgeable, and attentive service, in contrast to other stores that simply refer customers to contact customer service. The Zuni Rd store is praised for its ability to resolve issues and provide personalized assistance, making it a go-to destination for prepaid wireless needs.
I went to Metro at this address and Was greatly proud for Adrian to have helped me ALOT with my phone not connecting to the internet. I had no cellular data for a month. I give him a 5 hands up ✋🏾and he knows technology. Thank you Adrain
December 2025
I came in yesterday from another carrier and got a new phone and great service at this location. The staff was very friendly helping set up my phone and the prices were very reasonable.
August 2025
Came Into the store just browsing ended with a very good phone, the workers have good customer service and phenomenal knowledge on what they’re doing
